Venue Manager — Lead Operations & Guest Experience

Playhood; Amsterdam; Hybrid; EUR 40,000 - 55,000; Full time

Job summary

Playhood Amsterdam is seeking a Venue Manager to own the day-to-day operations, lead a motivated team, and ensure guests have a standout experience from arrival to departure.

You will oversee floor operations, venue upkeep, maintain food and beverage quality, manage purchasing and stock efficiently, and monitor labor costs with monthly reviews while building schedules for a trained team.

Responsibilities

• Lead floor operations and be the go-to for team and guests
• Venue upkeep: maintenance, cleanliness, safety and presentation
• Guard F&B quality and help shape the menu
• Purchasing and stock without unnecessary waste
• Manage labour costs and margins, and present them monthly
• Build schedules and a strong, trained team

Skills

Team leadership

Guest experience

Cost control

Stock management

Schedule planning

Job description

Playhood Amsterdam is seeking a Venue Manager to own the day-to-day operations, lead a motivated team, and ensure guests have a standout experience from arrival to departure.

You will oversee floor operations, venue upkeep, maintain food and beverage quality, manage purchasing and stock efficiently, and monitor labor costs with monthly reviews while building schedules for a trained team.