VOD operations coordinator

Werkstudent; Amsterdam; On-site; EUR 335,000 - 402,000; Full time

Benefits offered by this job

Partly from home

Travel expenses covered

International team environment

Job summary

Werkstudent in Amsterdam seeks a VOD operations coordinator to join the Global Fulfillment Operations team, handling content delivery to streaming platforms worldwide. You will coordinate delivery, ensure media components are available, and work with international teams to resolve issues and meet deadlines.

The role is full-time in an international, fast-paced environment with English as the main office language, and offers partial remote work and travel expense coverage.

Qualifications

• Available to start in October and residing in the Amsterdam area.
• Excellent written and verbal communication skills in English.
• Proactive, organized and able to manage multiple priorities.

Responsibilities

• Act as contact for clients on VOD delivery requests.
• Prepare, process and monitor content for publishing.
• Coordinate availability of video, dubbing, subtitles, metadata.
• Work with international teams to ensure timely delivery.
• Monitor workflows and maintain quality standards.
• Identify and troubleshoot issues with technical support when needed.
• Maintain documentation and trackers in systems.
• Suggest process improvements and workflow optimizations.
• Support new launches, onboarding and projects.

Skills

English proficiency

Proactive mindset

Attention to detail

Organized

Job description

As a VOD operations coordinator, you will join the Global Fulfillment Operations team in Amsterdam. This team is responsible for preparing, processing and distributing content to streaming and other non-linear platforms worldwide, including Netflix, Amazon, iTunes, SKY and other major platforms.

You will be an important point of contact for both internal and external clients and coordinate the delivery process from start to finish. You make sure all required media components are available, monitor content across different systems and work closely with international and technical teams to solve issues along the way.

Your responsibilities include:

• Acting as point of contact for clients and regarding VOD delivery requests;
• Prepares, process and monitor content to ensure it is ready to publish;
• Coordinating the availability of video, dubbing, subtitles, metadata and other components;
• Working with international teams to ensure content is delivered correctly and on time;
• Monitoring multiple workflows while maintaining high quality standards and meeting deadlines;
• Identifying and troubleshooting issues and involving technical support teams when necessary;
• Maintaining accurate documentation, trackers and system information;
• Identifying opportunities to improve operational processes and workflows;
• Supporting new launches, client onboardings and departmental projects.

Our client is one of the largest media and entertainment companies in the world, with offices across the globe. From its Amsterdam office, international teams work together to distribute well-known entertainment content to platforms worldwide.

The working environment is international, dynamic and fast-paced. Your colleagues come from different countries and backgrounds, which means English is the main language in the office.

• Is available to start in October and lives in the Amsterdam area;
• Has excellent written and verbal communication skills in English;
• Is proactive and able to prioritize their own workload;
• Works accurately and has strong attention to detail;
• Is organized and comfortable managing multiple priorities at the same time;
• Takes deadlines seriously and is driven to deliver results on time;
• Is eager to learn new systems and technical skills;
• Builds strong relationships with colleagues and clients across different teams;
• Is flexible and able to adapt when priorities change;
• Has an interest in media, entertainment and the technology behind video-on-demand.

• Monthly gross salary of €2,600;
• Full-time position within an international media company;
• Opportunity to work partly from home;
• Travel expenses covered;
• International working environment with colleagues from all over the world;
• Opportunity to develop your technical and operational skills;
• A motivated and collaborative team in Amsterdam.