Vendor Operations & Negotiations Coordinator

Backroads; Utrecht; On-site; EUR 45,000 - 60,000; Full time

Job summary

Backroads is seeking an Supplier Operations Coordinator in Utrecht, Netherlands. You’ll secure subcontractor dates, negotiate seasonal rates, and maintain strong relationships with our vendor partners while coordinating with internal teams to ensure accurate system updates.

The role emphasizes communication, organization, and independent collaboration within a fast-paced travel operations environment, with a focus on timely contract administration and risk management.

Qualifications

• Fluent in our systems, timelines, guidelines, and terminology.

Responsibilities

• Efficiently secure sub-contractor dates and negotiate rates for seasonal contracts.
• Collaborate with Trip Experts and Regional Leads to ensure all systems are accurately updated by the Post-Season Update deadline.
• Regularly audit internal reports for added or cancelled service dates, and proactively communicate changes to vendors.
• Ensure all required Certificates of Insurance (COIs) are obtained and filed in a timely manner.
• Communicate clearly and professionally with key stakeholders across departments and in the field.
• Coordinate with relevant team members to secure sub-contractors and adjust bookings based on assortment changes or operational needs.
• Update itineraries and supplier records when services are changed, denied, or newly confirmed.
• Take ownership of contract documentation and ensure records are maintained accurately across shared systems.
• Identify and elevate vendor or service-related risks to relevant stakeholders in a timely manner.

Skills

Strong Communicator

Phone Confident

Organized & Detail-Oriented

Independent & Collaborative

Problem-Solver

Relationship Builder

Credible

Persuasive & Analytical

Excel Pro

Job description

Backroads is seeking an Supplier Operations Coordinator in Utrecht, Netherlands. You’ll secure subcontractor dates, negotiate seasonal rates, and maintain strong relationships with our vendor partners while coordinating with internal teams to ensure accurate system updates.

The role emphasizes communication, organization, and independent collaboration within a fast-paced travel operations environment, with a focus on timely contract administration and risk management.