Vacancy | Wholesale Coordinator

Studio Ar; Netherlands; On-site; EUR 42,000 - 55,000; Full time

Benefits offered by this job

ClassPass membership

Electric bike lease

Pension plan

Lunch contribution by Crisp

Open international culture

Job summary

Studio Ar in Badhoevedorp (Amsterdam area) is seeking a German-speaking Wholesale Coordinator to support our DACH sales team from the head office on-site. You will be the central contact for wholesale orders, inquiries, and deliveries, ensuring smooth processes from order to delivery.

You are well-organized, proactive, and prepared to collaborate with colleagues across departments in an international fashion environment.

Qualifications

• Experience in a customer- or service-oriented environment in a supporting role.

Responsibilities

• Act as the first point of contact for wholesale customers and agents.
• Handle customer enquiries and ensure timely and accurate responses.
• Handle customer enquiries and ensure timely and accurate responses.
• Analyse and report on weekly resale overviews and support follow-up actions.
• Prepare for and support the organisation of trade fairs.
• Provide sales support and assist with operational tasks during trade fairs.
• Process and manage customer returns.
• Prepare monthly summaries and reports.
• Build and maintain strong relationships with wholesale customers.
• Manage orders, repeat orders, and returns accurately and efficiently.
• Process customer account changes and handle administrative tasks related to customer enquiries.

Skills

German fluency

English proficiency

Customer service

Teamwork

Proactivity

Communication skills

Tools

Microsoft Word

Excel

Outlook

Job description

Full time | German speaking | On-site | Location: Badhoevedorp (Amsterdam Area)

WHOLESALE COORDINATOR ARMA & STUDIO AR

Founded in 1985 as a family-owned atelier, ARMA has built decades of expertise in leather, shearling, and suede. Now led by the second generation, the brand continues to evolve - balancing heritage craftsmanship with a refined, modern perspective. Through material innovation and a focus on timeless silhouettes, ARMA translates leather into contemporary essentials.

Founded in 2018, STUDIO AR was born from a vision to create feminine, effortlessly cool, and endlessly wearable pieces. As a sister brand to ARMA, our roots run deep - drawing on decades of craftsmanship and expertise in leather since 1985.

For our Sales team, we are looking for a passionate German-speaking Wholesale Coordinator to support our DACH Sales team from our head office in Badhoevedorp.

About the role

As a Wholesale Coordinator, you play a key role in supporting our wholesale sales activities across the DACH region. You are the central point of contact for the sales process and ensure everything runs smoothly from order to delivery.

This role is based at our head office in Badhoevedorp. As you will work closely with our Sales team and colleagues across various departments, we are looking for someone who enjoys working on-site and values close collaboration with colleagues. You will be part of a team of four Account Managers and work closely with a fellow Back Office Coordinator. Together, you will contribute to delivering excellent service and building strong customer relationships.

We are looking for someone who is well-organized, structured, and has a keen eye for detail. You are proactive, service-oriented, and enjoy working in a dynamic international environment. As a true team player, you collaborate easily with colleagues from different cultures and remain calm, accurate, and decisive, even when working under pressure.

Responsibilities

• Act as the first point of contact for wholesale customers and agents.
• Handle customer enquiries and ensure timely and accurate responses.
• Handle customer enquiries and ensure timely and accurate responses.
• Analyse and report on weekly resale overviews and support the follow-up actions.
• Prepare for and support the organisation of trade fairs.
• Provide sales support and assist with operational tasks during trade fairs.
• Process and manage customer returns.
• Prepare monthly summaries and reports.
• Build and maintain strong relationships with wholesale customers.
• Manage orders, repeat orders, and returns accurately and efficiently.
• Process customer account changes and handle administrative tasks related to customer enquiries.

Your profile

• You have experience in a customer- or service-oriented environment in a supporting role.
• You are fluent in German, both spoken and written, and have a good command of English.
• You have strong communication skills and enjoy working as part of a team.
• You are results-oriented, proactive, and have a strong sense of responsibility.
• You are comfortable working independently while also being a true team player.
• You have excellent knowledge of Microsoft Word, Excel, and Outlook.

What we offer

• A challenging role within an international and dynamic fashion environment
• A competitive salary in line with the market and your experience.
• A dynamic organization with enthusiastic colleagues and opportunities for personal growth
• A complimentary ClassPass membership
• The opportunity to lease an electric bike at a favorable rate
• Participation in our collective pension plan, with ARMA covering two-thirds of the premium.
• A contribution towards a healthy daily lunch, provided by Crisp.
• An open and international company culture, including fun team activities and Friday afternoon drinks

Applications are open until 27 July 2026.