User Validation Engineer: Lead Beta & UX Insights

Fairphone; Amsterdam; Híbrido; EUR 85 000 - 110 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

MacBook provided

Fairbuds

Home office setup budget

Lunch & coffee

Pension scheme

Gym in building

Wellness programs

Resumo da oferta

Fairphone is seeking a User Validation Engineer to advocate for end users across product development. You will validate concept designs, set up dogfooding, alpha, and beta testing, and provide user feedback to achieve quality targets.

You will manage beta programs, collect telemetry, and produce reports for cross-functional teams, ensuring usability and reliability across hardware and software updates.

Qualificações

• 7+ years in user validation, QA, UX or technical program management for consumer electronics.
• Experience designing large-scale beta trials (200+ participants) and smaller alpha tests.
• Strong written and verbal English communication.

Responsabilidades

• Review concepts with Product Managers to identify usability risks and define KPIs.
• Create test plans for prototype, dogfooding, alpha, beta and regression testing.
• Lead end-to-end beta program execution, recruit cohorts and manage device distribution.
• Turn qualitative feedback and telemetry into actionable reports for teams and Jira.
• Translate post-launch insights into usability investigations for future releases.

Conhecimentos

User validation

QA

UX research

Technical program Mgmt

Jira

Usability testing

Statistics

Communication

Formação académica

Statistics training

HCI

Industrial Design Engineering

Psychology

Ferramentas

Jira

UserTesting

Maze

Centercode

Descrição da oferta de emprego

Fairphone is seeking a User Validation Engineer to advocate for end users across product development. You will validate concept designs, set up dogfooding, alpha, and beta testing, and provide user feedback to achieve quality targets.

You will manage beta programs, collect telemetry, and produce reports for cross-functional teams, ensuring usability and reliability across hardware and software updates.