User Validation Engineer: UX for Consumer Electronics

Fairphone 2; Amsterdam; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Lunch provided

Pension plan

MacBook and devices

Hybrid working

Home office allowance

Public transport allowance

Bike purchase assistance

Learning budget €500

Udemy access

Gym in building

Job summary

Fairphone is seeking a User Validation Engineer to champion end-user validation across NPI and lifecycle processes. You will shape usability criteria, conduct tests, and coordinate beta programs for hardware and software, ensuring high-quality launches.

You will collaborate with PMs and QA, analyze telemetry, and translate insights into action while maintaining strong communication in English. This role is based in Amsterdam on a full-time basis.

Qualifications

• 7 years experience operating in user validation, QA, UX research, or technical program management for consumer electronics (hardware and software).
• Track record designing and running alpha tests (20–50 internal users) and large-scale beta trials (200+ participants).
• Formal training in Statistics, HCI, Industrial Design Engineering, or Psychology.
• Advanced experience in Jira environments.
• Proficiency with research tools (UserTesting, Maze).
• Empirical study design yielding statistcally relevant results.
• Experience validating connected devices with multi-layer architecture.
• Familiarity with stage-gate processes (Concept to MP) and firmware deployment.
• Early-stage testing methodologies: paper/3D prototype validation, bench tests, low-fidelity flows.
• Ability to work independently and in a team.
• Excellent written and verbal English.
• ISTQB Foundation and Usability Testing (CT-UT) are a plus.
• Experience with Asia-based design/manufacturing partners is a plus.

Responsibilities

• Review early hardware and software concepts with Product Managers to identify usability risks and define KPIs.
• Define prototype, dogfooding, alpha, beta, and regression test plans and scripts for software updates and hardware phases.
• Manage end-to-end beta program execution on a dedicated beta platform, including cohort recruitment and tester engagement.
• Own prototype device distribution, software deployment, security, and NDA compliance; manage feedback tools and telemetry.
• Translate insights into actionable reports for teams and integrate feedback into Jira.
• Turn post-launch market insights into usability investigations and align with PM and QA for future updates.

Skills

User validation

QA

UX research

Technical program management

Jira

UserTesting

Maze

Education

Statistics

Human-Computer Interaction

Industrial Design Engineering

Psychology

Tools

Centercode

Betabound

Job description

Fairphone is seeking a User Validation Engineer to champion end-user validation across NPI and lifecycle processes. You will shape usability criteria, conduct tests, and coordinate beta programs for hardware and software, ensuring high-quality launches.

You will collaborate with PMs and QA, analyze telemetry, and translate insights into action while maintaining strong communication in English. This role is based in Amsterdam on a full-time basis.