THE BUTCHER - Team Leader

THE ENTOURAGE GROUP; Amsterdam; Hybrid; EUR 32,000 - 42,000; Full time

Benefits offered by this job

In house training

Annual in-house experience within theS

Hotel Staff discounts within the Sirc​

25% staff discount throughout THE ENTO

10% retail discount at XBANK

Collective Discount at BusinessFitness

Free bootcamp every Monday evening

Refer a friend bonus

Paid moving day

Job summary

The BUTCHER Nine Streets, part of THE ENTOURAGE GROUP, is seeking an ambitious Shift Leader to oversee daily operations and support the General Manager at our Nine Streets venues in Amsterdam. You will lead the team, manage guest relations, ensure kitchen and service standards, and implement cost controls while upholding hygiene and safety.

English fluency, strong leadership and hands-on hospitality are essential for success.

Qualifications

• Minimum 1 year professional experience in the desired position.
• Fluent English in speaking and writing.
• Strong management skills.
• Experience in the kitchen.
• Passionate about hospitality.
• HACCP food hygiene certificate and SVH mentor diplomas are a plus.
• Organized, an excellent communicator, hands-on manager.
• Strong influence, interpersonal, communication and problem solving skills.
• Ability to quickly integrate into a team and be recognised as a leader.
• Able to delegate effectively with professionalism.

Responsibilities

• Builds relationships with restaurant guests and resolves complaints efficiently.
• Part of daily operations and works the grill.
• Supervises prompt, efficient, courteous service to guests.
• Maintains high standards of quality, hygiene, health and safety.
• Implements cost control procedures to maximize profitability.
• Handles scheduling.
• Conducts training when needed.
• Gives daily briefings and participates in meetings.
• Keeps aware of trends and equipment in hospitality.
• Appraises staff performance and provides feedback.

Skills

Fluent English

Team leadership

Restaurant management

Kitchen experience

Hospitality passion

Education

HACCP food hygiene certificate

SVH mentor diploma

Job description

If you’ve already visited us, you’ve probably realized that we have a pretty good time doing what we do. And if you’ve never visited, what are you waiting for? As far as we’re concerned, a company is the sum of the individuals who comprise it. So what do we look for? Awesome spontaneous people who love to make bloody delicious burgers!

For THE BUTCHER Nine Streets we are looking for an ambitious Team leader.We are seeking an Assistant Manager, who will be dedicated and wants to be a part of a team that will shake things up. The assistant manager will be responsible for the daily operation of the restaurants, which are located at The Nine Streets!

Since 2012, THE BUTCHER has been shaking up Amsterdam by serving the best bloody burgers in town. You can find our amazing venues on the popular locations: THE BUTCHER Social Club, THE BUTCHER Albert Cuyp, THE BUTCHER West, THE BUTCHER Smashed It and the food truck THE BUTCHER on Wheels.

Profile

As the Shift Leader you will overseeTHE BUTCHER, to ensure a positive and smooth operation. You will lead our team members, supervisors and help the General Manager with the operations.

Responsibilities

• Builds relationships with the restaurant guests and provide customer support by resolving their complaints efficiently and effectively

• To be part of daily operations and work the grill.

• Supervises and directs the prompt, efficient, and courteous service to all guests

• Maintain high standards of quality, hygiene, health and safety for all employees and guests

• Implements cost control procedures in order to maximize profitability

• Handling scheduling

• Conducts training when needed

• Conducts daily briefings and participates in other meetings as needed to obtain optimal results

• Keeps aware of trends, systems, practices, and equipment related to the hospitality industry

• Performs related duties and special projects as needed

• Appraise staff performance and provide feedback to improve productivity

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

Requirements

• Minimum 1 year professional experience in the desired position

• Fluent speaking and writing in English

• Strong management skills

• Experience in the kitchen

• Passionate about hospitality

• HACCP food hygiene certificate and SVH mentor diplomas are a plus

• Organized, an excellent communicator, hands-on manager

• Strong influence, interpersonal, communication, problem solving and creative solution generation skills

• Ability to quickly integrate into a team and be recognized as a leader

• Able to delegate effectively with a sense of professionalism

Benefits

• In house training

• Annual in- house experience within the Sircle Collection hotels

• Hotel Staff discounts within the Sircle Collection hotels

• 25% staff discount throughout THE ENTOURAGE GROUP restaurants

• 10% retail discount at XBANK

• Collective Discount at Business Fitness Netherlands

• Free bootcamp every Monday evening

• Refer a friend bonus

• Paid moving day