Technical Support Specialist

Destinus; Hengelo; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Work on cutting-edge projects

Collaborate with top engineers

Experience in a high-growth environment

Make a real impact in aerospace

Job summary

A leading aerospace firm in Hengelo is seeking a Technical Support Specialist to maintain IT setup and support users. This role involves providing hardware and software assistance, setting up equipment, and ensuring network reliability. Ideal candidates will have a degree in IT, over 5 years of experience, and proficiency in Microsoft 365. The company fosters innovation and diversity, offering exciting projects that impact aerospace technology.

Qualifications

• 5+ years of experience in a technical role with diverse responsibilities.
• Knowledge and management of Microsoft Active Directory.
• Organizing work with remote users.

Responsibilities

• Providing support for corporate hardware and software issues.
• Setting up new computers for users on Windows or macOS.
• Creating user guides for effective equipment and software use.

Skills

Proficiency in Microsoft 365 installation

Configuration and use of virtualization

Experience in supporting engineering software

Networking equipment setup

Fluency in English

Education

Degree in information technology or similar

Job description

Destinus Hengelo, Overijssel, Netherlands

1 week ago Be among the first 25 applicants

Imagine stepping into the frontline of Destinus everyday operations where you become the go to person who keeps our teams connected, equipped, and running smoothly. As a Technical Support Specialist you will support users in the operation of corporate information systems while maintaining the full IT setup of the local office. From computers and software to communication tools office equipment and network infrastructure your work ensures everything functions reliably so the team can move fast without friction.

At Destinus, we are revolutionizing the defense industry with cutting‑edge Unmanned Aerial Vehicles (UAVs). Our innovative technologies are designed to meet the unique demands of modern defense operations, delivering unparalleled speed, precision, and cost effectiveness. Destinus partners with government agencies and defense organizations worldwide to provide advanced solutions for mission‑critical operations, enabling a new era of efficiency and technological superiority. Join us in shaping the future of defense with groundbreaking aerospace innovations.

What You´ll Do

• Providing support to users both online and offline for corporate hardware and software issues
• Performing initial diagnostics when hardware or software problems occur
• Restoring devices and systems to working order, except for complex or major repairs
• Setting up new computers (laptops and desktops) for users, whether on Windows or macOS
• Installing and connecting office equipment like printers and scanners to the office computer networks
• Checking and, in some cases, configuring network equipment to ensure everything runs smoothly
• Handling the transfer of faulty equipment for repairs and confirming it’s back in working condition afterward
• Assisting with the purchase of necessary equipment by helping to define requirements and accepting deliveries
• Managing user accounts within our information systems
• Setting up user access permissions for the company’s IT resources
• Keeping an eye on equipment performance, network operation, and user activity to ensure everything runs smoothly
• Creating user guides to help staff effectively use equipment and software

What You’ll Need

• Degree in information technology or similar
• 5+ years of experience in a technical role with a wide range of responsibilities
• Proficiency in Microsoft 365 and its installation and administration
• Configuration and use of virtualization of computing resources
• Experience in configuring and supporting engineering software (CAD, PLM, CFD, etc.)
• Knowledge and management of Microsoft Active Directory (users, groups, etc.)
• Setting up network equipment including switches, firewalls
• Organization of work with remote users (remote work and support tools, communication)
• Fluency in English

You are a natural problem solver who enjoys helping people and keeping systems in top shape. You understand how users work, what they need and how to translate issues into quick solutions. You take ownership of your environment ensuring that local IT infrastructure is stable, secure and up to date. You stay calm under pressure, communicate clearly and adapt quickly when priorities shift. You thrive in fast‑paced settings where no two days look the same and you take pride in making technology feel effortless for everyone who depends on it.

Benefits

• ✨ The Thrill of the Future – Work on cutting‑edge projects that redefine aerospace.
• ✨ Global Innovation Hub – Collaborate with top engineers from all over the world.
• ✨ Fast‑Paced & High‑Growth – Experience the rush of working in a rapidly expanding company.
• ✨ Real Impact – Your work won’t be theoretical—it will shape the future of flight.

Destinus is an equal‑opportunity employer. We value diversity in our companies and our teams and do not discriminate based on age, race, religion, color, country of origin, gender, sexual orientation, or disability status.

Security screening is an integral component of the selection process, ensuring that candidates meet the organization’s security standards and safeguarding against potential risks.

Providing a Certificate of Conduct (VOG) is a standard part of the application process at Destinus.

🚀 Destinus – Challenge the limits of time, space, and human potential.