Technical Support Engineer

Strativ Group; Hengelo; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Cutting-edge innovation

Global collaboration

Fast-paced environment

Real influence

Job summary

An innovative aerospace company located in Hengelo, Netherlands is seeking a Technical Support Engineer to ensure smooth IT operations in the office. The role involves providing on-site and remote support, monitoring network performance, and managing user accounts. Candidates should have over 5 years of experience in technical support, strong skills in Microsoft 365, and fluency in both Dutch and English. Join a fast-paced environment where your contributions have a visible impact on innovative UAV projects.

Qualifications

• 5+ years in a technical support/IT role with broad responsibilities.
• Calm under pressure, proactive problem solver, and excellent communicator.

Responsibilities

• Provide on-site and remote support for hardware, software, and network issues.
• Set up new computers (Windows/macOS) and office equipment.
• Monitor and maintain network performance and IT systems.
• Manage user accounts, permissions, and access to corporate IT resources.
• Assist in IT procurement and ensure equipment is operational.
• Create guides and documentation to help staff use systems effectively.

Skills

Microsoft 365 skills

Active Directory experience

Virtualization knowledge

Network configuration experience

Fluency in Dutch

Fluency in English

Education

Degree in IT or related field

Tools

Engineering software (CAD, PLM, CFD)

Job description

Technical Support Engineer – Hengelo, Netherlands

Join a pioneering aerospace company that’s redefining defense technology with advanced Unmanned Aerial Vehicles (UAVs). They deliver cutting‑edge solutions that combine speed, precision, and efficiency, supporting mission‑critical operations worldwide.

The Role

As a Technical Support Engineer, you’ll be the backbone of the Hengelo office’s IT operations. From troubleshooting computers and software to managing networks and office equipment, you’ll ensure teams can work smoothly and efficiently every day. Your expertise will help keep innovative projects on track and make technology effortless for everyone.

What You’ll Do

• Provide on‑site and remote support for hardware, software, and network issues.
• Set up new computers (Windows/macOS) and office equipment.
• Monitor and maintain network performance and IT systems.
• Manage user accounts, permissions, and access to corporate IT resources.
• Assist in IT procurement and ensure equipment is operational.
• Create guides and documentation to help staff use systems effectively.

What You Bring

• Degree in IT or a related field.
• 5+ years in a technical support/IT role with broad responsibilities.
• Strong Microsoft 365 skills, Active Directory experience, and virtualization knowledge.
• Experience with engineering software (CAD, PLM, CFD, etc.) a plus.
• Network configuration experience (switches, firewalls).
• Fluency in Dutch and English.
• Calm under pressure, proactive problem solver, and excellent communicator.

Why You’ll Love It Here

✨ Cutting‑Edge Innovation – Work on UAVs and defense technologies shaping the future.

✨ Global Collaboration – Join a team of top engineers and specialists worldwide.

✨ Fast‑Paced Environment – Thrive in a rapidly growing company where your impact is visible.

✨ Real Influence – Your work directly drives operational success and technological advancement.

This company values diversity and is an equal‑opportunity employer.