Technical Support Engineer

Omron Electronics S.p.A.; 's-Hertogenbosch; Remote; EUR 63,000 - 80,000; Full time

Benefits offered by this job

Company car

Pension scheme

Health insurance

Holidays (29 days) + buy extra 10 days

Personal and professional development

Job summary

Omron Electronics S.p.A. in Den Bosch, NL, is seeking a Technical Support Engineer to provide expert support for ISD inspection systems across Europe and the Middle East.

You will work with customers, distributors and engineers to deliver pre-sales and after-sales support, including demonstrations, installation and maintenance. The role requires a technical degree, willingness to travel within Europe, fluent English (Dutch a plus), and strong IT skills.

Qualifications

• Bachelor level or higher technical degree.
• Experience with AXI systems is a plus.
• Fluent in English; Dutch is a plus.
• Willing to travel (mostly within Europe) with a valid class B license.
• Strong IT skills (Windows, drivers, hardware, software, IT/network administration).
• Knowledge of PLC programming and software development is a plus.

Responsibilities

• Visit customers before, during, or after purchase of inspection systems.
• Demonstrate systems and train customers/distributors on usage.
• Perform calibrations, capability studies, and upgrades.
• Investigate and implement improvements in optical inspection machines.
• Troubleshoot issues with the systems.
• Assist with development and introduction of new inspection systems.

Skills

English fluency

Dutch language

Travel readiness

Independent worker

Education

Relevant technical degree

Tools

AXI systems

IT skills

Job description

Business Company: Industrial Automation Business (IAB)

Location: Den Bosch, NL

Employment Type: Permanent

Technical Support Engineer

Do you want to prove your technical strengths in a high-end environment working with thebest-in-classinspection equipment on a global level? Join us as Technical Support Engineer within our OMRON Inspection Systems Division (ISD), based in 's-Hertogenbosch.

ISD is selling and supporting state-of-the-art 3D optical and X-ray inspection systems (SPI, AOI, AXI systems). These machines are used in the electronic manufacturing industry, mainly in automotive, generative AI, and other quality-driven industries.

As a team member of ISD, you will be working in a dynamic and international team, supporting many top-level customers, located anywhere in Europe and the Middle East. You are in close contact with customers, distributors, and other engineers to give the best support possible. This support can be pre-sales and after-sales activities such as presenting and demonstrating our solutions in conjunction with our sales team, installation and maintenance of machines, training, troubleshooting, and help desk support.

Your responsibilities will be as follows:

• Visit customers before, during,or after the purchase of the inspection systems
• Demonstrate inspection systems and train customers and distributors on how to use them
• Perform calibrations, capability studies,and upgrades
• Investigate and implement potential improvements inopticalinspection machines
• Troubleshoot when issuesoccur with the optical inspection systems
• Assistwith andparticipatein the development and introduction of new inspection systems

Who are you?

• You have a relevant technicaldegree, experience with AXI systems is a plus
• You are fluent inEnglish, Dutch is a plus
• You are a team player but also able to work independently and prioritize
• You are willing to travel(mostly inside Europe)and therefore hold a class B driving license
• You have advanced ITskills(Microsoft Operating Systems / Drivers / Hardware / Software / IT and Network Administrative knowledge)is a plus
• If you have knowledgeofPLC programming and software development it’s a plus.

What can OMRON offer to you?

• Excellent salary package based on your experience (Total Annual Cash €63.000 - € 80.000 gross, based on 40-hour working week).
• 29 days of holidays with possibility to buy extra 10 days per year.
• A company car, also for private use.
• Room for personal and professional development.
• And pension scheme and collective health insurance.