Technical Support Engineer

OEG Energy Group; Den Helder; Remote; EUR 42,000 - 65,000; Full time

Job summary

OEG Energy Group in Den Helder, Netherlands, is seeking a Technical Support Engineer to join our offshore electrical systems team. You will collaborate with R&D and the Senior Technical Advisor to provide specialist technical support on Dive and ROV assets.

The role involves preparing project input, validating findings during execution, and producing technical documentation with CAD tools. A minimum of two years in a technical environment and fluency in Dutch and English are required.

Qualifications

• Minimum of 2 years' relevant experience in a technical environment.
• Excellent written and spoken command of Dutch and English.
• Working knowledge of CAD software, including AutoCAD Electrical (preferred) and SolidWorks (desirable).
• Good knowledge of relevant industry standards and applicable legislation.

Responsibilities

• Coordinate and produce technical documents for new designs and projects.
• Coordinate and support the integration of new designs into the workshop for production.
• Provide technical support to the Assets, Projects and Commercial departments.
• Support the R&D department in the development and integration of new technologies.
• Produce CAD drawings in AutoCAD, SolidWorks, or similar software.
• Review technical documentation for accuracy and compliance.
• Carry out fault finding and troubleshooting to resolve issues.
• Analyse and diagnose recurring system faults and implement solutions.
• Define minimum standards and equipment requirements for projects.
• Work in accordance with health and safety, operational and QA procedures.
• Keep up to date with developments in ROV and electrical/electronic engineering.

Skills

Dutch language

English language

CAD software knowledge

Communication skills

Regulatory knowledge

Education

MBO or HBO in electrical/mechanical engineering

SCC (VCA) certification

Tools

AutoCAD Electrical

SolidWorks

Job description

OEG Job Advert - Technical Support Engineer

Company Overview

OEG is a leading energy solutions business, providing mission-critical infrastructure assets and services to the global offshore energy industry. Through our specialist divisions - topside, marine, subsea, logistics and industrials, we are a pivotal link in the global offshore energy project chain, ensuring our customers’ projects are delivered safely, reliably and efficiently.

Location

• Den Helder, Netherlands.

Core Purpose

• Provide technical support on OEG electrical systems (Dive and ROV) in collaboration with the R&D department and Senior Technical Advisor.
• Support project preparation by consulting with the Senior Technical Advisor to ensure accurate technical planning and input.
• During project execution, validate findings and technical decisions with the Senior Technical Advisor and/or R&D to ensure compliance and accuracy.

Key Responsibilities and Accountabilities

• Coordinate and/or produce technical documentation of new designs and projects, ensuring accuracy and alignment with project requirements.
• Coordinate and support the integration of new designs and projects into the workshop, ensuring smooth transition into production.
• Provide technical support to the Assets, Projects, and Commercial departments to support effective decision-making and project delivery.
• Support the R&D department in the development and integration of new technologies and improvements into existing systems and projects.
• Produce CAD drawings into AutoCAD, SolidWorks, or similar software in accordance with project and design requirements.
• Review technical documentation, including procedures and drawings, to ensure accuracy and compliance with project requirements.
• Carry out fault finding and troubleshooting activities to identify and resolve technical issues efficiently.
• Analyse and diagnose recurring system faults, identifying and implementing effective potential solutions.
• Define minimum standards and equipment requirements for new projects and designs to ensure compliance and operational effectiveness.
• Work in accordance with company health and safety, operational, and quality assurance procedures always.
• Keep up to date with developments in ROV and electrical/electronic engineering fields and provide recommendations for improvement to company policies and practices.
• Report on internal and external changes to standards and assess performance against established requirements.
• Ensure compliance with SCC (VCA) and ISO standards across all relevant activities.

QHSE Responsibilities

To have a general understanding of the areas of our QHSE Management System and OEG’s QHSE aims and objectives that are relevant to the role.

Comply with the requirements of OEG Energy Group Policies and the responsibilities within the wider QHSE Management System.

Promoting:

• a proactive health and safety culture focussed on the prevention of work-related injury or ill health and continual improvement in our processes / performance.
• environmental sustainability and energy efficiency whilst minimising our environmental impacts and preventing pollution.
• a quality culture that brings values to our business, our customers and other interested parties ensuring quality issues and opportunities for improvement are identified and implemented.

Skills and Experience

• Minimum of 2 years’ relevant experience working in a technical environment.
• Excellent written and spoken command of both Dutch and English languages.
• Working knowledge of CAD software, including AutoCAD (Electrical) (preferred) and SolidWorks (desirable).
• Good knowledge of relevant industry standards and applicable legislation.

Qualifications

• Middle Technical Education Degree (MBO) or Higher Technical Education (HBO) qualification in electrical or mechanical engineering, or a related technical discipline.
• SCC (VCA) certified.

We are an equal opportunity employer committed to a fair and inclusive recruitment process for all applicants.