Technical Support Consultant Hydrographics Eindhoven NON DUTCH OK

Futures.Works; Eindhoven; On-site; EUR 50,000 - 70,000; Full time

Job summary

A leading technology company in Eindhoven is looking for a Technical Support Consultant specializing in hydrographic data processing. The successful candidate will provide technical assistance, conduct training sessions, and manage client relations. Ideal applicants will have a degree in Hydrography or related fields and proficiency in scripting languages. Familiarity with hydrographic processing software and willingness for international travel are also required. Join a cutting-edge team with opportunities for global impact.

Qualifications

• A Bachelor's degree in Hydrography, Geomatics, or proven experience in hydrographic surveys.
• Proficiency in scripting languages, preferably Python.
• Experience with hydrographic processing software, especially CARIS.

Responsibilities

• Offer frontline technical assistance to clients.
• Conduct software training both in-house and at client locations.
• Diagnose client systems and present integrated solutions.

Skills

Technical assistance

Client relationship management

Problem-solving abilities

Scripting languages (Python)

Communication

Education

Bachelor's degree in Hydrography, Geomatics, or related fields

Tools

Hydrographic processing software (CARIS)

Oracle

PostgreSQL

Cloud technologies (AWS, Docker, Kubernetes)

Job description

About the job Technical Support Consultant Hydrographics Eindhoven NON DUTCH OK

Our client delivers advanced technologies essential for industrial growth sectors demanding high-tech and unwavering reliability.

These sectors encompass aerospace and defense, factory automation, environmental monitoring of air and water quality, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging, and pharmaceutical research.

This company offers a comprehensive solution for mapping both terrestrial and marine environments.

This integration combines top-tier lidar sensors with globally recognized software workflows.

This company has stood at the forefront in designing, developing, and manufacturing advanced lidar instruments. With a rich history in sensor technology, including lidar, photogrammetry, GPS, inertial measurement systems, and waveform digitization, their robust and innovative products are operational across all continents and even on other celestial bodies, such as Mars.

They are the global leader in developing geospatial software for ocean mapping and marine information systems. Their integrated software suite caters to processing sonar and LiDAR data, managing vast data sets, chart and map production, and online data service, among other specialized requirements. Their clientele includes government bodies, defense organizations, commercial survey firms, and the academic and research community.

You will serve as a technical specialist in hydrographic data processing, digital terrain modeling, and bathymetric & topographic data management. You will be the primary liaison for both existing and prospective clients, offering support through various communication channels and delivering training both remotely and on-site globally.

What will you do:

• Offer frontline technical assistance to clients.
• Conduct software training both in-house and at client locations.
• Foster strong relationships with existing clientele.
• Diagnose client systems, pinpoint technical challenges, and present integrated solutions.
• Document workflows, operational procedures, and technical guidelines for clients.
• Participate in the marketing and sales endeavors of the company,which may include global conferences and exhibitions.
• Provide specialized consultancy upon gaining adequate experience.

Qualifications:

• A Bachelor's degree in Hydrography, Geomatics, or related fields, or proven experience in hydrographic surveys.
• Proficiency in scripting languages, preferably Python.
• Familiarity with Cloud technologies like AWS, Docker, Kubernetes is a plus.
• Ability to confidently conduct detailed training sessions.
• Proficiency in English; knowledge of a second language is advantageous.
• Willingness for international travel (around 25-30%).
• Exceptional social, inter-cultural, communicative, time management, and problem-solving abilities.
• Experience with hydrographic processing software, especially the CARIS product line.
• Familiarity with bathymetric LiDAR systems.
• Experience with RDBMS packages like Oracle or PostgreSQL.
• Comfort with RESTful API, SQL, JSON.

Interested? Apply now and one of our consultants will contact you within 24 hours!