Technical Account Manager — EMEA

Aisle; Netherlands; On-site; EUR 90,000 - 120,000; Full time

Job summary

Aisle is seeking a seasoned technical account manager to become the first post-sales hire for enterprise accounts in the Netherlands. You will own the technical relationship, guide onboarding and integration, and ensure adoption across complex environments.

Reporting to the leadership team, you will build repeatable post-sales processes, runbooks, and governance with security and risk reviews, while staying hands-on with cloud, CI/CD, APIs, and Kubernetes.

Qualifications

• 5+ years in technical account management with large enterprise customers.
• Hands-on depth in cloud platforms (AWS/Azure/GCP), CI/CD, APIs, containers/Kubernetes.
• Ability to build process where none existed—playbooks and runbooks.
• Credible with senior stakeholders up to CISO level.
• Fluent with AI tools in daily work and quick to adopt new ones.
• High agency and comfort with ambiguity.

Responsibilities

• Be the technical owner of our enterprise accounts.
• Build and scale the post-sales function across onboarding, integration, adoption, escalation and renewal.
• Collaborate with sales and engineering to ensure customer success.

Skills

Technical account management

Enterprise customers

Cloud platforms

CI/CD

APIs

Kubernetes

Security awareness

Stakeholder management

Post-sales

Job description

Why Aisle?

AISLE is building the AI that finds, fixes, and verifies software vulnerabilities autonomously - an end-to-end system that closes the gap between when a vulnerability appears and when it's safely patched. Vulnerabilities are the #1 root cause of cyber incidents, yet most organizations take weeks or months to remediate what attackers now exploit in days. We're ending that backlog.

Our systems already find and fix vulnerabilities in the world's most heavily audited codebases - 375+ independently validated CVEs across projects like OpenSSL, curl, Linux, and Chromium - at machine speed and superhuman scale. AISLE runs entirely inside our customers' perimeter (cloud, on-prem, or fully air-gapped) and can run on our optimized models or theirs, so even the most sensitive organizations, including those operating critical infrastructure, stay in full control of their code and their models.

Backed by world-class founders, advisors, and angel investors, we're defining a new category: sovereign, AI-native security. Our goal isn't to improve vulnerability management - it's to end the backlog and move toward a future where software defends itself.

We're a small, talent-dense team spread across Europe, the US and Canada. We value high ownership, high velocity, and low-ego collaboration. If you want to work with world-class minds in AI and security, thrive in fast-moving environments, and care about solving one of the toughest challenges in tech, Aisle is the place for you.

Why this role exists

You will be our first post-sales hire. Today, onboarding, integration, adoption, escalation and renewal all happen ad hoc - split between sales and engineering. You are being hired to do two jobs at once: be the technical owner of our enterprise accounts, and build the post-sales function those accounts are served by.

What we're looking for

• 5+ years in technical account management, customer success engineering, solutions architecture, professional services or post-sales consulting with large enterprise customers, not SMB or mid-market.

• Demonstrable ownership of complex technical implementations in enterprise environments: long onboarding, multiple stakeholders, security and change-management review, integration with systems you do not control.

• Genuinely hands-on technical depth: cloud platforms (AWS/Azure/GCP), CI/CD and developer toolchains, APIs, containers/Kubernetes, identity and access basics, log and issue diagnosis

• Track record of building process where none existed - playbooks, runbooks, review cadences

• Credible in front of senior stakeholders up to CISO level, and able to run a business review that a customer executive finds worth their hour.

• Fluent with AI tools in daily work and quick to adopt new ones; you will be asked to demonstrate this.

• High agency and comfort with ambiguity

Strongly preferred

• Cybersecurity experience - AppSec, vulnerability management, cloud security, or adjacent fields

• Experience as a first or early post-sales hire at a startup, pre- or early post-Series A.

• Exposure to enterprise security review, procurement, SOC 2 / ISO evidence handling, and data-processing questions.