Swedish E-commerce Support Specialist - Remote Portugal
Cross Border Talents
14 days+
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Benefits offered by this job
Job summary
A leading talent acquisition company seeks a Swedish-speaking E-commerce Support Specialist to support customers with a renowned tech brand's e-commerce platform. The role involves handling inquiries related to orders, ensuring GDPR compliance, and providing top-notch customer service. Ideal candidates are detail-oriented and must have C2-level Swedish and fluent English. This full-time position offers a remote setup and attractive benefits including health insurance and paid training.
Qualifications
- C2-level Swedish and fluent English (C1) required.
- Strong communication and customer service skills are essential.
- Detail-oriented mindset and problem-solving attitude are needed.
Responsibilities
- Handle inquiries related to online orders: delivery, returns, refunds, and payment issues.
- Communicate with customers via phone, email, and chat.
- Ensure data security in compliance with GDPR and PCI standards.
Skills
C2-level Swedish
Fluent English (C1)
Strong communication skills
Customer service skills
Detail-oriented mindset
Problem-solving attitude
Job description
A leading talent acquisition company seeks a Swedish-speaking E-commerce Support Specialist to support customers with a renowned tech brand's e-commerce platform. The role involves handling inquiries related to orders, ensuring GDPR compliance, and providing top-notch customer service. Ideal candidates are detail-oriented and must have C2-level Swedish and fluent English. This full-time position offers a remote setup and attractive benefits including health insurance and paid training.
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