Multilingual Customer Support Agent

Cross Border Talents; Amsterdam; Hybrid; EUR 24,000 - 38,000; Full time

Benefits offered by this job

Performance-based bonuses

Relocation package included

Job summary

Cross Border Talents seeks a Multilingual Customer Support Agent to assist customers in English and an additional EU language across phone, email, and live chat. The role offers remote, hybrid, and on-site options in Portugal, with relocation packages and performance-based bonuses for the right candidates.

The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and hold EU citizenship to join a multicultural team.

Qualifications

• Fluency in English and at least one EU language among Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish or Swedish.
• Strong communication and problem-solving skills.
• EU citizenship is required.

Responsibilities

• Assist customers via phone, email, and live chat.
• Provide effective solutions and support for products and services.

Skills

Fluent English

Additional EU language

Job description

About the job Multilingual Customer Support Agent

Multilingual Customer Support Agent in Portugal

Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, or Swedish? We're looking for enthusiastic individuals to join a dynamic customer support team based in Portugal .

• Remote: Work from anywhere within Portugal.
• Hybrid: Enjoy flexibility with both remote and in-office days.
• On-site: Join a vibrant team in a modern office environment.

Location: Portugal

• Performance-based bonuses
• Relocation package included

Key Responsibilities:

• Assist customers via phone, email, and live chat
• Provide effective solutions and support for products and services

Requirements:

• Fluency in English and one of the following languages: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, or Swedish
• Strong communication and problem-solving skills
• Must have EU citizenship

Ready to take your customer support career to the next level in a beautiful Mediterranean setting? Apply now and become part of a supportive, multicultural team!