Sustainability Manager

SkyTeam Airline Alliance Management Cooperatie U.A.; Amstelveen; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Salary package

Vacation pay 8% of gross salary

27 vacation days

Birthday leave

Pension plan

Laptop/phone/e-sim

Home office setup support

Travel allowance

Discounted travel

Learning environment: LinkedIn, Lunch&

Work from anywhere (4 weeks)

Hybrid working

Team events

Job summary

SkyTeam is seeking a Sustainability Manager to lead and coordinate its sustainability programs, including The Aviation Challenge, delivering value to member airlines and partners by accelerating innovation and sharing knowledge.

You will design end-to-end programs, manage stakeholder engagement across international teams, and oversee digital platforms, communications, events, and broader sustainability initiatives in a dynamic, office-based setting in Amstelveen.

Qualifications

• Bachelor's or Master's degree with minimum 5 years experience in sustainability or aviation, or related field.
• Experience in aviation industry and/or sustainability initiatives preferred.
• Proven ability to manage complex projects with multiple workstreams and external suppliers.
• Strong stakeholder engagement skills with airline partners and senior stakeholders.
• Excellent written and verbal English; Dutch desired but not required.

Responsibilities

• Design, deliver and govern end-to-end sustainability programs (e.g., The Aviation Challenge).
• Coordinate budgets, timelines, risks, governance, and contracts across multiple stakeholders.
• Engage member airlines and partners, manage onboarding/offboarding and ongoing guidance.
• Develop and share knowledge through task forces, workshops, and events; curate resources.
• Oversee digital channels and product backlog related to sustainability programs; ensure cost efficiency.
• Support participant acquisition and engagement, develop narratives on program impact.

Skills

Sustainability

Project management

Stakeholder engagement

English communication

Dutch communication

Communication

Digital platforms

Microsoft Office

Time management

Multicultural awareness

Education

Bachelor's or Master's degree

Tools

HubSpot CMS

Microsoft Teams

Job description

Purpose of the job

The Sustainability Manager position is responsible for planning, coordinating and delivering SkyTeam sustainability programs, including The Aviation Challenge (TAC), SkyTeam’s flagship sustainability initiative. The role ensures that The Challenge and other initiatives continue to deliver value to member airlines and partners by accelerating their innovation journeys, enabling knowledge sharing, and nurturing the existing sustainability ecosystem.

KEY RESULT AREAS / KEY RESPONSIBILITES

The key result areas and responsibilities for this role are as follows:

• Program design, delivery and governance: Manage the end-to-end planning and delivery of sustainability programs, such as The Aviation Challenge, including program design, annual plans, timelines, milestones, governance routines, budgets, contracts, suppliers, risks, reporting and internal team coordination.
• Participant experience and member engagement: Serve as a primary point of contact for sustainability counterparts at member airlines and partners, providing ongoing guidance and support, managing regular one-to-one engagement, following up on deliverables, and coordinating onboarding and offboarding activities.
• Knowledge sharing and community engagement: Develop and facilitate task forces, workshops, seminars and other engagement formats; curate relevant resources and solutions; coordinate subject-matter experts; and capture and share insights, best practices and outcomes across the participant community.
• Digital platform and website management: Own or coordinate the ongoing development and operation of sustainability related channels, including TheAviationChallenge.com, issue management, product backlog and roadmap, developer coordination, website performance indicators and initiatives to improve user engagement and cost efficiency.
• Communications and event delivery: Coordinate program messaging and participant communications, including newsletters, presentations, handbooks, surveys, case studies and visual assets. Lead the planning and delivery of key events, covering host and vendor coordination, venue, program, speakers, invitations, registration, production and post-event content.
• Growth and broader sustainability initiatives: Support participant acquisition and re-engagement, pitch materials, pricing and partnership opportunities; develop narratives and evidence around program impact; represent the initiative where appropriate; and lead or contribute to other SkyTeam sustainability projects as priorities evolve.

Your profile

REQUIRED SKILLS, KNOWLEDGE & EXPERIENCE

• Bachelors or Masters level, along with a minimum of 5 years experience
• Previous experience working in the aviation industry and/or in the aviation sustainability field would be an advantage.
• Project management: Demonstrable experience managing complex projects or programs with multiple workstreams, stakeholders, deadlines and external suppliers.
• Strong customer-facing, account-management and stakeholder-engagement skills, with the confidence to work directly with airline representatives, partners and senior stakeholders.
• Proven ability to lead meetings, facilitate workshops and create effective engagement among diverse international participants.
• Excellent written and verbal communication skills, with experience developing clear presentations, guidance materials, participant communications and event content in English.
• Experience with digital platforms, website content management or product ownership; familiarity with HubSpot CMS and development-backlog management would be an advantage.
• Strong organizational, analytical and problem-solving skills, with the ability to work independently, manage competing priorities and maintain attention to detail.
• An understanding of sustainability topics and the airline industry, or the ability to build this knowledge quickly, would be highly beneficial.
• Eager to work in a dynamic (office) environment
• Excellent time management skills and ability to multi-task and prioritize work
• Proactive, hands-on as well as results and solution driven
• A creative mind with the professional ability to suggest improvements
• Excellent written and verbal communication in both English and Dutch
• Reliable and very accurate with patience and professionalism
• Strong competence in Microsoft Office and video conferencing
• Intercultural sensitivity / Multicultural awareness
• Understanding of the importance of confidentiality and discretion: you will often learn of confidential matters

Why us?

SkyTeam will offer you a complete salary package that includes unique benefits:

• A challenging roleat a unique employer in the Netherlands
• Salary: a competitive monthly gross salary depending on your experience
• Vacation pay: 8% of gross annual salary
• Vacation days: 27 vacation days for one year
• Birthday leave: additional PTO (1 day) on or around your birthday
• Public holiday exchange: exchange Dutch bank holidays with any bank holiday culturally significant to you
• Pension plan:everything you need for a good retirement
• Equipment: laptop, phone or e-sim
• Home office:create and equip your home office with our support.
• Travel allowance: travel allowance for public transport, bicycle, and car
• Discounted travel:reduced airfares after 6 months of your start date
• Learning environment: free access to LinkedIn Learning, Lunch & Learn sessions, and the opportunity to surround yourself with highly skilled colleagues
• Work from anywhere:flexibility to work from anywhere in the world (duration of max. four weeks)
• Hybrid way of working:we offer flexibility to work from home
• Fun events: potluck parties, monthly after work get-togethers, annual summer/winter events, and more appealing team activities throughout the year

About us

SkyTeam is the global airline alliance dedicated to transforming the future of travel by powering the smartest and most integrated customer journey. Committed to innovation, responsibility, and collaboration, SkyTeam and our member airlines connect customers across an extensive global network. The alliance brings together diverse cultures and backgrounds through a shared passion for aviation—both passenger and cargo. We continuously evolve to meet the changing needs of travelers and the aviation industry.

At SkyTeam, we know the importance of fresh perspectives. With members spread across five continents and multiple time zones, we are flexible and agile, focused on delivering services that create synergy. Our headquarters in Amstelveen is home to a truly international team that reflects the diversity of our member airlines. With more than 30 nationalities represented on our team, we are proud to foster an inclusive, non-discriminatory workplace where differences are celebrated, successes are shared, and collaboration drives value for our members.