Supply Chain Manager, Logistics Operation - Amsterdam

ByteDance; Amsterdam; On-site; EUR 80,000 - 120,000; Full time

Job summary

ByteDance, TikTok's parent company, seeks a seasoned Supply Chain and Logistics Manager to oversee day-to-day warehouse operations at our Amsterdam hub, handling inbound/outbound, returns, transfers and stock takes, while monitoring KPIs and ensuring compliance with logistics and finance rules.

You will manage EU and Norway import/export processes, optimize TMS/WMS usage, and partner with cross-functional teams to enable relocations, decommissioning and green logistics initiatives.

Qualifications

• Bachelor degree in a supply chain or logistics management field, or equivalent practical experience.
• 5+ years of Supply Chain and Logistics Management experience within Data Center space.
• Professional proficiency level in English

Responsibilities

• Manage day-to-day warehouse operations across inbound, outbound, and stock takes.
• Escalate and report on supply chain operational matters and KPIs.
• Audit processes for compliance with logistics and finance rules.
• Oversee LSPs and internal warehouses and support last-mile delivery.
• Hands-on warehouse tasks plus use of TMS, WMS, and inventory systems.
• Collaborate with cross-functional teams to execute relocations and decommission plans.
• Handle EU and Norway import/export including CPC, HTS, BTI rulings, and carbon methods.

Skills

Supply chain management

Logistics coordination

Cross-functional collaboration

Analytics

English proficiency

Education

Bachelor degree in supply chain or logistics

Master degree in supply chain management

Tools

TMS

WMS

Inventory systems

Job description

ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures and geographies. Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. It includes TikTok, Vigo Video, Douyin, and Huoshan. ByteDance's platforms aim to help users explore and discover the world's creativity, knowledge and moments that matter in everyday life, while empowering everyone to be a creator directly from their smartphones. We are committed to building a safe, healthy and positive online environment for all our users.

Responsibilities

• Drive and manage day-to-day warehouse operations, including inbound, outbound, RMA (Return Merchandise Authorization), transfers, and stock takes; maintain inventory accuracy and ensure timely intervention on discrepancies.
• Serve as the first point of escalation for all supply chain operational matters within assigned regions; monitor and report operational KPIs, including asset accuracy and discrepancy metrics.
• Audit operational process flows to ensure adherence to logistics management and finance compliance requirements.
• Oversee and manage Logistics Service Providers (LSPs) or internal warehouse activities, and support last-mile delivery processes to LSPs or integrated warehouses.
• Perform hands-on physical warehouse activities such as goods receiving, transfers, and distribution, while operating TMS, WMS, and equivalent inventory management systems.
• Collaborate with cross-functional teams including Supply, Infrastructure Engineering, Network, Security, and Platform; execute complex relocation, decommission, and liquidation plans.
• Manage EU and Norway import/export processes, including CPC and HTS classification, BTI rulings, bonded warehousing regulations, load factor calculations, and carbon emission methodology to support green logistics.

Qualifications

Minimum Qualifications

• Bachelor degree in a supply chain or logistics management field, or equivalent practical experience
• 5+ years of Supply Chain and Logistics Management experience within Data Center space
• Familiarity with TMS, WMS and inventory management equivalent systems
• Experience executing multiple tasks simultaneously in a fast-paced, ambiguous environment
• Experience collaborating with individuals across internal and external organizations, other geographies, and a "hands-on" approach to accomplish all necessary tasks
• Self-driven. Adaptive to multi-culture environment
• Professional proficiency level is required in English

Preferred Qualifications

• Master degree in supply chain management.
• Experience with data center hardware, including servers and network equipment
• Analytical skills to query data sources and glean insights from complex data
• Knowledge of and experience with regional customs regulations on exports, import experience. Global Trade regulations experience is a plus.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.