Logistics Operations Project Intern (TikTok Shop) - 2027 Start

TikTok; Amsterdam; On-site; EUR 12,000 - 17,000; Full time

Job summary

TikTok is offering a Project Intern position in Amsterdam, providing hands-on experience in fast-paced logistics projects. You will analyze carrier operations performance, support weekly reviews, and help resolve operational issues between couriers and merchants.

Qualifications include pursuing an undergraduate degree in supply chain or related field, eligible to work in the Netherlands, availability for 20 weeks full-time or part-time, and fluent in German, English and Chinese to communicate

Qualifications

• Pursuing an undergraduate degree in supply chain, logistics, business operations, or related field.
• Eligible to work in the Netherlands; available for minimum 20 weeks full-time or part-time.
• Able to start the internship from December 2026.
• Skilled in data analysis with clear idea communication.
• Fluent in German, English and Chinese to communicate with Mainland China stakeholders and German service providers.

Responsibilities

• Analyze carrier operations performance and logistics metrics.
• Support weekly carrier operations review.
• Assist in resolving operational issues between couriers and merchants.
• Prepare ad-hoc reports on metrics.
• Assist peak season forecasting and courier capacity planning.

Skills

Data analysis

Interpersonal skills

Communication skills

Multilingual communication

Education

Undergraduate degree in supply chain, logistics, business operations, or related discipline

Job description

Responsibilities

About the team

As a Project Intern, you will contribute to impactful short-term projects and gain hands‑on experience in a fast‑paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Key Responsibilities

• Analyze carrier operations performance (collection and delivery performance) and other logistics metrics highlighting key gaps versus targets;
• Support carrier operations weekly business review;
• Support solving operational issues between couriers and merchants;
• Prepare ad‑hoc reports on metrics, etc.;
• Help with peak season preparations (forecasting, confirming courier capacity, etc.).

Qualifications

Minimum Qualification(s)

• Currently pursuing an Undergraduate degree in supply chain, logistics, business operations, or a related discipline. Eligible to work in the Netherlands, available to attend the internship for a minimum of 20 weeks on a full-time or part-time basis;
• Able to start the internship from December 2026
• Skilled in data analysis and able to explain ideas clearly
• Possess good interpersonal and communication skills
• Fluent in German, English and Chinese in order to communicate with internal stakeholders from Mainland China, and external service providers in Germany.

Preferred Qualification(s)

• Majoring in Supply Chain, Logistics, Business Management, Project Management, Engineering, Analytics, Mathematics, or a related field is preferred;
• Passion to learn about logistics operations.

Job Information

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.