Supply Chain and Operations Intern

NorthLadder Trading LLC; Utrecht; On-site; EUR 13,000 - 20,000; Full time

Job summary

NorthLadder Trading LLC is seeking a Supply Chain and Operations Intern to support daily activities in its Utrecht-based on-site team. You will assist with inventory tracking, order processing, and coordination with logistics partners to ensure timely device movement.

You will analyze operational data, identify bottlenecks, and contribute to recommendations for process improvements. The role offers hands-on exposure to supply chain management in a fast-paced, data-driven environment.

Qualifications

• Knowledge of supply chain management, operations, logistics, or related fields.
• Analytical skills with data analysis and interpreting operational metrics.
• Attention to detail and organizational skills for inventory records and documentation.
• Strong communication and collaboration with internal teams and partners.
• Proficiency with standard office software; ERP/inventory systems a plus.
• Ability to work on-site in Utrecht full-time.
• Current enrollment in a bachelor’s or master’s program in business, engineering, supply chain, or related discipline.
• Previous internship or project experience in operations, logistics, or e-commerce is an advantage.

Responsibilities

• Assist with inventory tracking and order processing across trade-in and logistics processes.
• Coordinate with logistics partners to ensure timely device movement.
• Analyze operational data and identify bottlenecks for process improvements.
• Prepare reports and support implementation of new tools or workflows.
• Collaborate with cross-functional teams including commercial, finance, and technology.

Skills

Supply chain basics

Data analysis

Attention to detail

Communication

Office software

ERP/inventory systems

On-site in Utrecht

Bachelor/Master student

Internship experience

Education

Bachelor’s or Master’s program

Tools

Excel/PowerPoint/Google Workspace

ERP or inventory system

Job description

Company Description

NorthLadder is a leading trade-in marketplace trusted by more than 75 OEMs, telecom operators, e-commerce companies, and electronics retailers across 20+ countries. Its end-to-end platform enhances the customer journey through a proprietary multi-buyer auction engine, AI-powered device assessments, and a best-in-class omnichannel experience. By increasing trade-in attach rates, NorthLadder helps partners sell more new devices, improve customer retention, and advance sustainability goals. The company collaborates closely with partners from strategy and solution design through implementation and continuous optimization. Founded in 2020, NorthLadder is building one of the world’s most advanced trade-in and circular commerce platforms.

Role Description

The Supply Chain and Operations Intern will support daily operational activities across NorthLadder’s trade-in and logistics processes in a full-time capacity. This on-site role, based in Utrecht, involves assisting with inventory tracking, order processing, and coordination with logistics partners to ensure timely and accurate device movement. The intern will help analyze operational data, identify bottlenecks, and contribute to recommendations for process improvements. Responsibilities may include preparing reports, supporting implementation of new tools or workflows, and collaborating with cross-functional teams such as commercial, finance, and technology. The role is designed to provide hands‑on exposure to supply chain management and operations in a fast‑paced, data‑driven environment.

Qualifications

• Knowledge or coursework in supply chain management, operations, logistics, or related fields, with strong interest in circular commerce and sustainability.
• Analytical skills, including comfort with data analysis, use of spreadsheets or BI tools, and ability to interpret operational metrics.
• Attention to detail and organizational skills for managing inventory records, documentation, and process tracking.
• Strong communication and collaboration skills for working with internal teams and external partners.
• Proficiency with standard office software (e.g., Excel, PowerPoint, or Google Workspace); experience with ERP or inventory systems is a plus.
• Ability to work on‑site in Utrecht on a full‑time basis and manage multiple tasks in a dynamic environment.
• Current enrollment in or recent completion of a bachelor’s or master’s program in business, engineering, supply chain, or a related discipline.
• Previous internship or project experience in operations, logistics, or e‑commerce environments is an advantage.