Supervisor Traffic

Bertelsmann; Venlo; On-site; EUR 29,000 - 46,000; Full time

Job summary

Bertelsmann in Venlo seeks a results-driven Supervisor Traffic to coordinate and optimize transport operations. You will oversee daily planning, execution, staffing, and continuity, ensuring KPIs are met and carriers are aligned with schedules.

You’ll lead a team of Traffic Employees, collaborate with Operations and Customer Support, and drive end-to-end logistics efficiency in a modern warehouse setting. Fluency in English and SAP experience are preferred.

Qualifications

• MBO/HBO level in logistics or related field.
• Experience in transport, traffic, or logistics coordination.
• Experience in a supervisory or coordinating role.
• Proficient with Excel and ERP/TMS systems (SAP).
• Strong command of English language.
• Willingness to work in shifts.
• Full-time availability for the role.

Responsibilities

• Coordinate daily outbound transport planning and ensure KPIs/service levels.
• Lead daily team meetings to discuss planning/priorities/staffing.
• Coordinate with carriers, freight forwarders, and internal stakeholders.
• Monitor transport flows and adjust planning as needed.
• Resolve delays, shipment issues, and operational escalations.
• Monitor performance and identify efficiency and cost-saving opportunities.
• Coach and motivate the team to maintain high performance.

Skills

MBO/HBO level

Transport/logistics coordination

Supervisory role

Excel

ERP/TMS systems

SAP experience

English proficiency

Problem solving

Full-time availability

Shift flexibility

Education

MBO/HBO level education

Tools

Excel

ERP/TMS SAP

Job description

Ready to lead a high-performing logistics team?

As a Supervisor Traffic in Venlo, you take responsibility for the daily coordination of all transport flows within our logistics operation. You ensure that inbound and outbound shipments run smoothly, KPIs and service level agreements are met, and carriers deliver according to plan.

You combine operational control with people leadership and stakeholder management. You make decisions on the floor, adjust planning when needed, resolve transport-related issues, and continuously improve transport performance and efficiency.

You’ll work in a modern logistics environment, supported by advanced systems such as SAP and transport management tools. Performance, structure, and collaboration are central to how we operate.

YOUR ROLE

As Supervisor Traffic, you coordinate and optimize the transport operations within your department. You are responsible for daily planning, execution, staffing, and operational continuity.

• Coordinating daily outbound transport planning and ensuring KPIs and service levels are achieved;
• Leading daily meetings with your team to review planning, priorities, and staffing needs;
• Managing and coordinating with carriers, freight forwarders, and internal stakeholders;
• Monitoring transport flows and adjusting planning throughout the day when needed;
• Resolving escalations such as delays, shipment issues, and other operational challenges;
• Monitoring transport performance and identifying opportunities to improve efficiency and costs;
• Coaching and motivating your team to maintain high performance.

You will lead a team of Traffic Employees and report to the Warehouse Manager. Together with Operations, Customer Support, and other internal stakeholders, you ensure smooth end-to-end logistics flows and alignment across departments.

You’ll work in a shifted dayshift structure.

We’re looking for a results-driven Supervisor who thrives in a dynamic warehouse environment.

• MBO/HBO working and thinking level;
• Experience in transport, traffic, or logistics coordination;
• Experience in a supervisory or coordinating role;
• Knowledge of Excel and ERP/TMS systems, preferably SAP;
• Good command of the English language;
• Strong communication and problem-solving skills;
• Full-time availability and willingness to work shifts.

WHAT’S IN IT FOR YOU

Experience matters. But at Arvato, your development doesn’t stop. In this role, you’ll work with international clients within an environment where leadership, performance, and continuous improvement are at the core. Through our learning center and leadership programs, you’ll have the opportunity to further develop yourself; professionally and personally.

• A gross monthly salary between €2.607 and €4.164 based on 40 hours, depending on your experience;
• Shift allowance;
• 25 vacation days based on a 40-hour week;
• Three additional ‘sick-free’ days and the option to buy one extra week of vacation;
• Attractive pension scheme;
• Travel allowance;
• Employee discounts and gym/bike plan;
• Active employee association with team activities.

For this position, you must have the legal right to work in the Netherlands at the time of applying.

WHAT’S NEXT

Our process is fast and straightforward:

• First interview on-site;
• Second interview on-site;
• Feedback within 48 hours.

Arvato is an equal opportunity employer. We assess candidates based on talent and motivation.

Disclosure requirements pertaining to the collection of your personal data:

Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here .

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here .