Supervisor CVNS Outbound

Medtronic plc; Heerlen; On-site; EUR 54,000 - 82,000; Full time

Benefits offered by this job

Operations Incentive Plan (OIP)

Job summary

Medtronic plc is seeking a Supervisor for the CVNS Outbound Department to lead a team responsible for the accurate and on‑time shipment of orders across Europe. The role requires coordinating two shifts with a focus on operational excellence, quality, and teamwork.

The ideal candidate has 3–5 years in logistics leadership, strong English skills, and a proactive, can‑do attitude. Dutch is helpful but not mandatory; familiarity with SAP ERP is a plus.

Qualifications

• 3 to 5 years’ leadership experience in logistics.
• Knowledge of KPI management.
• Experience managing operational targets and employee performance.
• Experience working in multicultural teams.
• Strong English communication skills (spoken and written).
• Ability to work under pressure in a fast-paced environment.
• Proven ability to make timely, well-informed decisions.

Responsibilities

• Operational management of daily outbound logistics to ensure timely shipment of orders.
• Quality assurance to comply with regulations and quality standards.
• Lead, coach and develop the team.
• Monitor KPIs and drive improvement initiatives.
• Maintain health, safety and workplace standards.

Skills

Leadership in logistics

KPI management

Performance management

Multicultural teamwork

English proficiency

Decision making under pressure

Can-do attitude

Team leadership

Quality mindset

Tools

SAP ERP

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Medtronic is a global leader in medical technology, services, and solutions. We improve the lives of millions of people each year through our innovative healthcare products. As a supervisor, you will play a key role in ensuring that life-saving products are delivered accurately and on time by your team and department. As a Supervisor within the CVNS Outbound Department at Medtronic, you will play a key role in ensuring the accurate and timely shipment of approximately 10,000 parcels across Europe each day, as well as hundreds of pallets destined for international locations. You will work closely with four fellow supervisors as part of a team of five, operating across two shifts to ensure smooth, efficient, and reliable outbound operations.

Working times

The standard working shifts are: Early shift: 07:00–15:30 Late shift: 15:00–23:30 Working days are Monday through Friday. Saturday shifts are rare and may occasionally be required at the end of a quarter.

The CVNS Outbound Department consists of approximately 140 highly trained operators from a wide range of cultural and professional backgrounds. As a supervisor, you will contribute to an inclusive, respectful, and collaborative working environment in which teamwork, communication, and operational excellence are essential. A positive mindset, strong communication skills, and a good command of spoken and written English are required. Dutch language skills are an advantage but are not mandatory.

At Medtronic, quality is at the heart of everything we do. Within the CVNS Outbound Department, this commitment is particularly important, as every shipment has a direct impact on patients around the world. As a supervisor, you will help ensure that every order is processed accurately, handled with care, and dispatched on time. Maintaining high-quality standards, supporting your team, and ensuring compliance with operational procedures are essential to delivering reliable service. Every box and order matter, because behind every order is a patient who depends on us.

Primary Responsibilities

• Operational management, oversee daily outbound logistics to ensure accurate and timely shipment of orders.
• Quality assurance, ensure all outbound activities comply with regulations and our quality standards.
• Team leadership and development, lead, coach, motivate our people.
• Performance monitoring, monitor key performance indicators and start improvement ideas.
• Health, Safety and Workplace standards, make sure everybody goes home healthy again.

Required Qualifications

• 3 to 5 years’ experience in a leadership role in logistics.
• Knowledge about KPI management.
• Experience in managing operational targets and employee performance.
• Experience in working in multicultural teams.
• A strong quality mindset or well profound knowledge of operating procedures.
• Good spoken and written English.
• Can-Do mentality, behind every box is a patient, we will do everything in our power to ship every box.
• Ability to work under pressure in a fast-paced environment.
• Strength to make timely, well-informed decisions and enforce them.

Preferred Qualifications

• Experience in logistics, particularly healthcare logistics.
• A strong quality mindset and attention to detail.
• Familiarity with SAP ERP.
• Dutch language skills are an advantage but are not mandatory.
• Commitment to continuous improvement and operational excellence.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik: Netherlands: 54,400.00 EUR - 81,600.00 EUR | The final salary within this range will be determined based on objective, job-related criteria, including relevant experience, skills and qualifications, in accordance with our compensation framework.

This position is eligible for a short-term incentive called the Operations Incentive Plan (OIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body.

Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare settingis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.