Strategic & Operational Analyst

Budbee Oy; Amsterdam; On-site; EUR 41,292 - 52,452; Full time

Benefits offered by this job

26 vacation days

Gym at office

8% pension

Team events

Travel reimbursement

Well-being allowance

Lunch allowance

High-end equipment

Job summary

Instabee is seeking a Strategic & Operational Analyst (Strategic Project Manager – operations) to join the BNL Analytics team in Amsterdam. You will partner with the Head of Operations BNL to identify opportunities, run analyses, design improvement initiatives and lead change projects across Dutch & Belgium operations.

You will drive KPI development, reporting, and dashboards to support data-driven decisions, collaborating with cross-functional teams and international initiatives to deliver

Qualifications

• 2-5 years of experience from management consulting or a similar analytical/ project-driven role, ideally with operations.

Responsibilities

• Work closely with the Head of Operations and other teams across Operations, covering parcel pick-ups, sorting and last-mile delivery.
• Identify improvements (or bottlenecks) in cost efficiency and quality, and drive implementation across operations.
• Drive your own projects and support teams with ad-hoc insights.
• Support data-driven decision making by establishing KPIs, reporting and dashboards.
• Collaborate with Group functions to work on international initiatives and cross-learn from other markets.
• Make a key difference to ensure we act fast and smart to deliver a better consumer experience.

Skills

Experience: 2-5 yrs

Problem solving

Data-driven

Self-starter

Communication

Fast-paced

Tools

Excel

Google Sheets

Tableau

SQL

Python

Job description

Instabee was founded in 2022 through the merger of two fast‑growing last‑mile delivery companies: Budbee and Instabox. Together, we’re building a new standard for e‑commerce logistics — one that’s faster, more flexible, and tailored to the needs of merchants and consumers alike. Instabee delivers millions of parcels each month across Europe. We work with thousands of e‑commerce merchants and are rapidly becoming Europe’s leading delivery and logistics partner. In the Netherlands, Budbee operates a rapidly growing network of smart parcel lockers, providing fast, convenient, and sustainable delivery solutions. We proudly partner with major retailers such as Albert Heijn, Bol.com, and H&M to make package pickup easier and more accessible for consumers across the country.

About the Role

You are passionate about turning operational insights into real impact. We’re looking for a Strategic & Operational Analyst, or as we call it Strategic Project Manager – operations, to join our BNL Analytics team. In this role you will work closely with the Head of Operations BNL, identify opportunities, drive analyses, design improvement initiatives, and lead those change projects across the Operational department of the Dutch & Belgium market.

What you’ll do

• Work closely with the Head of Operations and other teams across the entire Operations, covering parcel pick‑ups, sorting and last‑mile delivery.
• Identify improvements (or bottlenecks) in the main areas of cost efficiency and quality, and drive implementation across operations.
• Drive your own projects and also proactively support teams with ad‑hoc insights.
• Support data‑driven decision making, mainly in Operations, by establishing the right KPIs, reporting and dashboards.
• Collaborate with Group functions (e.g. in Operations, Analytics, Product development) to jointly work on (international) initiatives, cross‑learn from other markets and/or ensure initiatives are implemented effectively.
• Make a key difference to ensure we act fast and smart to deliver an even better experience to our consumers.

About You

• 2‑5 years of experience from management consulting or a similar analytical and project‑driven role, ideally with operations.
• A problem solver at heart – can transform a complex problem into structured and actionable changes.
• Analytical, comfortable working with data and pragmatic about where to deep dive.
• A self‑starter not afraid to roll up sleeves and get things done.
• Curious, excellent communicator who can simplify complexity and influence decision‑making at different levels of the organization.
• Thrives in a fast‑paced environment where priorities shift and your work creates visible results.
• Pro if you have worked in a start‑/scale‑up environment where things can be messy, unstructured.
• Strong skills in Excel / Google Sheets, experience with BI tools (Tableau, SQL) and a pro would be Python.

What We Offer

• 26 vacation days per year + birthday off (based on full‑time).
• Modern office in Amsterdam Noord – at The Collection, with in‑house gym.
• 8% employer‑paid pension (no personal contribution needed).
• Team events, social outings, and a friendly work culture.
• Travel reimbursement if you live outside Amsterdam.
• Well‑being allowance (€25 per month).
• Daily lunch allowance.
• High‑end equipment provided.
• Gross monthly salary €3,700 to €4,700, plus 8% yearly holiday allowance, salary based on experience and skills.