Strategic Growth Director — Client Partnerships & Revenue

DEPT; Amsterdam; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Flexible hybrid policy

Medical healthcare providers (Bupa or

25 days holiday + holidays/birthday

Company pension scheme

EAP scheme

Ride to work scheme

Buddy Program

DEPT Cares Month and charitable work

Job summary

DEPT is a Growth Invention company driving growth for ambitious brands. We seek a Business Director to lead a pod, nurture senior client partnerships, and drive cross-functional teams across strategy, creative, media, and technology.

You will own revenue forecasting, oversee complex programmes, and negotiate contracts while building strong client profitability and operational excellence. The role requires senior-level client engagement and leadership in a fast-paced, hybrid environment.

Qualifications

• Significant client services experience in an integrated or digital agency.
• A track record of running complex campaigns across creative, media and consultancy.
• Experience managing large client and agency teams, laterally and vertically.
• Confidence working with director and C-level clients on strategy, not just delivery.
• Commercial fluency: forecasting, reconciling revenue, and understanding profitability.
• The ability to create energy; people want to be on your team.
• Comfort with data, and with moving quickly when the brief changes.

Responsibilities

• Build long-term relationships with C-level stakeholders, understanding what drives them personally and commercially.
• Support Business Directors to build annual client strategies.
• Find and convert upsell and cross-sell opportunities across our services.
• Work with the management team on new business requests, proposals and onboarding.
• Own revenue forecasting and the accuracy of your pod’s trackers.
• Lead contract and cost negotiations, and support group heads on client commercial affairs.
• Hold a view on the wider commercial picture—overheads, investment, third-party costs, and client-side issues.
• Work with Finance and Operations to protect client profitability.
• Line-manage and mentor your team, acting as the final escalation point on key clients.
• Build training and development programmes that visibly grow people.
• Partner with Creative, Tech, Media and Design leads on team configuration, process and quality.
• Manage demand and capacity, spotting skill gaps before they bite.

Skills

Client services

Agency leadership

C-level engagement

Forecasting

Team leadership

Data-driven

Adaptability

Job description

DEPT is a Growth Invention company driving growth for ambitious brands. We seek a Business Director to lead a pod, nurture senior client partnerships, and drive cross-functional teams across strategy, creative, media, and technology.

You will own revenue forecasting, oversee complex programmes, and negotiate contracts while building strong client profitability and operational excellence. The role requires senior-level client engagement and leadership in a fast-paced, hybrid environment.