Senior Client Partner Director|Global Studio Lead (Hybrid)

DEPT; Amsterdam; Hybrid; EUR 75,000 - 85,000; Full time

Benefits offered by this job

Hybrid working policy

Competitive salary and equal pay

Mental health support

15 days paid holiday

Office refreshments

Family-friendly policies

Social & cultural events

Learning and development

Buddy programme

B Corp certification

Job summary

DEPT is seeking a Client Partner to lead senior accounts within its Global Studios unit. You will define strategy, manage multi-disciplinary teams, and nurture executive relationships to drive growth for marquee clients.

The role requires travel, a deep understanding of digital, branding, and commerce initiatives, and a track record of managing large portfolios. You will oversee delivery, profitability, and client satisfaction across complex programs, partnering with senior leaders to shape

Qualifications

• Excellent interpersonal, written, and verbal communication skills.
• Excellent problem solving, organization, time management, and risk management skills.
• Expert conflict resolution skills
• The ability to be self-directed and work in an ambiguous and dynamic environment.
• Willingness to travel when requested.
• Ambition to sell services across digital/branding/commerce solutions.
• Experience across strategic, omnichannel and production-based projects.
• Experience managing portfolios and enterprise relationships.
• Local experience managing vendors/partners for Fortune 500 accounts.
• Knowledge of ecommerce/consumer tech trends.
• Extensive account management and client partnership experience in a digital design environment.

Responsibilities

• Define, manage and execute projects to maximize client objectives, expectations, and profitability.
• Understand client goals and convey needs to internal teams.
• Foster cross-disciplinary collaboration to deliver results.
• Act as trusted advisor to key client stakeholders with opportunities for growth.
• Provide resourcing recommendations and monitor team bandwidth.
• Lead meetings with clients and internal teams to identify opportunities; act as subject matter expert on processes and timelines.
• Lead and support pitches, proposals, and contract negotiations for growth.
• Communicate role expectations to team leads and reports.
• Frequent client travel is encouraged and required.

Skills

Interpersonal skills

Problem solving

Conflict resolution

Self-directed

Willing to travel

Business development

Strategic experience

Portfolio management

Vendor management

Ecommerce knowledge

Account management

Job description

DEPT is seeking a Client Partner to lead senior accounts within its Global Studios unit. You will define strategy, manage multi-disciplinary teams, and nurture executive relationships to drive growth for marquee clients.

The role requires travel, a deep understanding of digital, branding, and commerce initiatives, and a track record of managing large portfolios. You will oversee delivery, profitability, and client satisfaction across complex programs, partnering with senior leaders to shape