Strategic Director, Key Accounts & Operations

Arvato; Limburg; Remote; EUR 112,000 - 134,000; Full time

Benefits offered by this job

Company car

25 vacation days per year

Performance bonus

Employee benefits @ Work

Job summary

Arvato Limburg is seeking a Director Account Management & Operations to own a complex customer operation, translating customer and business objectives into operational strategy and ensuring strong performance across people, processes, customer satisfaction and financial results.

You will act as a strategic partner to the customer while leading your organisation toward sustainable growth and continuous improvement, building relationships with senior stakeholders and guiding cross-functional teams

Qualifications

• Bachelor's or Master's degree or equivalent working level.
• Extensive leadership experience in Operations, Supply Chain, Logistics, or Account Management.
• Proven experience with P&L responsibility and managing a large/complex operation.
• Strong financial and commercial acumen with an operational mindset.
• Excellent communication skills in English; Dutch is a plus.

Responsibilities

• Take full responsibility for operational performance, account management and P&L.
• Build and maintain strong relationships with senior customer stakeholders.
• Identify and develop commercial opportunities within the account and translate needs into scalable supply chain solutions.
• Lead and develop a multidisciplinary management team fostering ownership and high performance.
• Drive continuous improvement and implement changes in cooperation with Operations, Finance, HR and international teams.

Skills

Leadership

P&L

Strategic account management

Financial acumen

Communication skills

English proficiency

Cultural adaptability

Education

Bachelor's or Master's degree

Job description

Arvato Limburg is seeking a Director Account Management & Operations to own a complex customer operation, translating customer and business objectives into operational strategy and ensuring strong performance across people, processes, customer satisfaction and financial results.

You will act as a strategic partner to the customer while leading your organisation toward sustainable growth and continuous improvement, building relationships with senior stakeholders and guiding cross-functional teams