Strategic Benelux Senior Account Manager – Healthcare SaaS

Wolters Kluwer N.V.; Deventer; Hybrid; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Company car

Laptop

Phone

Hybrid work model

Job summary

Wolters Kluwer Health is seeking a Senior Account Manager for the Benelux region to manage an established portfolio across Belgium and the Netherlands.

The role focuses on strategic, value-based sales with high-level stakeholders, including physicians and hospital leadership. You will drive renewals, identify cross-sell opportunities, and lead the sales pipeline across the Benelux with international exposure and a hybrid work model.

Qualifications

• Fluency in Dutch, French and English is required.
• Minimum 5 years of experience in account management and/or field sales.
• Proven experience selling SaaS/software solutions; healthcare experience is a plus but not required.
• Strong track record in value-based selling and negotiating with senior stakeholders (C-level).
• Experience working with CRM systems (Salesforce).
• Excellent communication and presentation skills.

Responsibilities

• Manage and grow a portfolio of existing healthcare clients (hospitals, universities, medical institutions).
• Drive contract renewals and ensure high customer retention.
• Identify and develop cross-sell and upsell opportunities (e.g. Lexidrug).
• Build and manage your sales pipeline, contributing to new business growth.
• Deliver compelling value-based sales conversations with senior stakeholders.
• Conduct regular client visits to drive customer engagement (minimum 4 touchpoints per year, including on-site visits).
• Analyze usage data to optimize adoption and demonstrate ROI.
• Collaborate with Customer Success on onboarding, training, and engagement.
• Maintain accurate activity tracking and pipeline management in Salesforce (CRM).
• Stay on top of market developments (including AI innovations) and translate them into customer value.

Skills

Dutch fluency

French fluency

English fluency

5+ years account management / field-s

SaaS / software sales

Value-based selling

CRM (Salesforce) experience

Tools

Salesforce

Job description

Wolters Kluwer Health is seeking a Senior Account Manager for the Benelux region to manage an established portfolio across Belgium and the Netherlands.

The role focuses on strategic, value-based sales with high-level stakeholders, including physicians and hospital leadership. You will drive renewals, identify cross-sell opportunities, and lead the sales pipeline across the Benelux with international exposure and a hybrid work model.