Store Manager: Lead Team & Elevate Bubble Tea Experience

CoCo Bubble Tea; Utrecht; Hybrid; EUR 42,000 - 54,000; Full time

Job summary

CoCo Bubble Tea in Utrecht is seeking a proactive Store Manager to lead daily operations and inspire a dedicated team in delivering an exceptional customer experience.

You will oversee staffing, inventory, hygiene, and sales performance while upholding CoCo's quality standards. The role offers a dynamic, fast-paced environment where leadership and hands-on collaboration drive store success.

Qualifications

• Experience in a supervisory or management role in food & beverage or retail.
• Strong interpersonal and communication skills.
• Ability to manage inventory and maintain standards.

Responsibilities

• Team Leadership and Development: supervise, motivate, and guide the team to deliver excellent service.
• Operational Management: oversee schedules, tasks, and store coverage.
• Customer Service Excellence: address inquiries and promote a customer-first culture.
• Business and Financial Management: monitor performance, payroll, and cash handling.
• Quality Control and Product Knowledge: uphold recipe standards and menu knowledge.

Skills

Team leadership

Customer service

Recruitment

Training

Communication

Organization

Analytical skills

Multitasking

Attention to detail

Cash handling

Job description

CoCo Bubble Tea in Utrecht is seeking a proactive Store Manager to lead daily operations and inspire a dedicated team in delivering an exceptional customer experience.

You will oversee staffing, inventory, hygiene, and sales performance while upholding CoCo's quality standards. The role offers a dynamic, fast-paced environment where leadership and hands-on collaboration drive store success.