Store Floor Manager — KPI-Driven Retail Leader (Amsterdam)

Levi Strauss & Co.; Amsterdam; Hybrid; EUR 32,000 - 42,000; Full time

Job summary

Levi Strauss & Co. in Amsterdam, Netherlands, is seeking a Store Supervisor to bridge products and customers and to support and develop Stylists. The role focuses on achieving KPIs, driving store performance, and delivering exceptional customer service daily.

You will assist with stock management, payroll, admin and rota, while coaching the team to deliver strong results and excellent shopper experiences in a flagship brand environment.

Qualifications

• Strong customer service and team management experience.
• Experience in achieving KPIs and sales targets in retail."

Responsibilities

• Support and deputise for management in delivering KPIs and profit opportunities.
• Set and monitor daily/weekly sales targets for the store team.
• Monitor KPIs and team performance via reports and updates to management.
• Assist with stock management, payroll, admin and rota.
• Enhance the customer journey with 1-2-1 service and prioritize the customer.
• Inspire, motivate and develop the team through training and product knowledge.

Skills

Team leadership

Customer service

Retail knowledge

Job description

Levi Strauss & Co. in Amsterdam, Netherlands, is seeking a Store Supervisor to bridge products and customers and to support and develop Stylists. The role focuses on achieving KPIs, driving store performance, and delivering exceptional customer service daily.

You will assist with stock management, payroll, admin and rota, while coaching the team to deliver strong results and excellent shopper experiences in a flagship brand environment.