Floor Manager - KPI-Driven Team Lead & Customer First

LEVI'S; Lelystad; On-site; EUR 34,000 - 52,000; Full time

Job summary

Levi Strauss & Co. in Lelystad, Netherlands, seeks a Store Supervisor to champion our denim brand and support the store team. You will link our products with customers, mentor Stylists, and help the management deliver KPI-driven opportunities.

The role focuses on coaching, performance monitoring, stock and payroll tasks, and delivering a top-notch 1-2-1 customer experience while aligning with brand values.

Qualifications

• Strong customer service and leadership in retail.
• Track record of developing and growing a team.
• Experience driving KPIs and sales targets in retail.

Responsibilities

• Support and deputise for management to deliver KPI targets and opportunities.
• Set daily and weekly sales targets for the store team.
• Monitor KPIs and team performance through reports.
• Assist with store operations including stock, payroll, admin and rota.
• Enhance the customer journey with 1-2-1 service and put customers first.
• Inspire and develop the team through training and product knowledge.

Skills

Customer service

Team leadership

KPI driven

Retail operations

Job description

Levi Strauss & Co. in Lelystad, Netherlands, seeks a Store Supervisor to champion our denim brand and support the store team. You will link our products with customers, mentor Stylists, and help the management deliver KPI-driven opportunities.

The role focuses on coaching, performance monitoring, stock and payroll tasks, and delivering a top-notch 1-2-1 customer experience while aligning with brand values.