Store Deputy Manager: Lead Teams & Drive Customer Experience

Inditex; Rotterdam; In loco; EUR 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discount 25%

Travel allowance

Five weeks annual leave

Pension plan

Learning platform TRA!N

Growth opportunities

Benefits @ Work platform

Language courses (English/Spanish)

Descrizione del lavoro

Zara Home in Rotterdam is seeking a Deputy Manager to lead the store team and own the customer experience. You will collaborate with the Store Manager to drive sales, manage stock and operations, and ensure a positive, inclusive team culture that reflects the brand.

The role requires strong leadership, analytical mindset, and hands-on approach to merchandising, staffing, and daily store activities. A fast fashion retail background is preferred, with focus on KPI-driven performance and

Competenze

• Experience in fast fashion retail.
• Strong leadership and communication skills.
• Ability to analyse KPIs and sales data to drive improvements.
• Customer-focused with a strong sense of brand standards.

Mansioni

• Lead store operations and team in Rotterdam to deliver excellent customer experience.
• Ensure high standards of Customer Care and implement brand standards.
• Oversee till processes, replenishment, stock organization, and health & safety compliance.
• Collaborate with Store Manager to achieve sales targets and operational excellence.

Conoscenze

Leadership

Customer service

Commercial mindset

People management

KPI analysis

Descrizione del lavoro

Zara Home in Rotterdam is seeking a Deputy Manager to lead the store team and own the customer experience. You will collaborate with the Store Manager to drive sales, manage stock and operations, and ensure a positive, inclusive team culture that reflects the brand.

The role requires strong leadership, analytical mindset, and hands-on approach to merchandising, staffing, and daily store activities. A fast fashion retail background is preferred, with focus on KPI-driven performance and