Store Department Manager — Elevate Customer Experience

Ralph Lauren; Netherlands; On-site; EUR 45,000 - 60,000; Full time

Job summary

Ralph Lauren is seeking an energetic store leader for our Netherlands team. You will drive an inclusive, customer-centric environment, lead a high-performing team, and uphold Ralph Lauren's standards of service and presentation.

You will manage inventory, monitor metrics, and collaborate across departments to maximise sales and profitability while delivering an elevated in-store customer experience.

Qualifications

• Energetic, driven to achieve results in a fast-paced retail setting.
• Experience leading teams and driving store performance.
• Strong communication and interpersonal skills with customers and staff.

Responsibilities

• Create an inclusive working environment with a customer-centric mindset.
• Through team management and visible presence ensure Ralph Lauren’s standards are achieved.
• Unlock talent to support career progression of the team.
• Drive high performance by holding the team accountable for results.
• Deliver and maintain an elevated customer experience within the store environment.
• Implement Ralph Lauren selling culture to maximize sales and profitability.
• Develop and monitor key metrics that drive the business plan.
• Keep up to date with competitor activity.
• Manage inventory flow to minimise shrink and support operational excellence.
• Lead floor recovery, ensuring price and size integrity.
• Maintain a safe work environment for customers and employees in line with policies.

Skills

Energetic, passionate & results-driven

Experienced leader

Excellent communication skills

Job description

Ralph Lauren is seeking an energetic store leader for our Netherlands team. You will drive an inclusive, customer-centric environment, lead a high-performing team, and uphold Ralph Lauren's standards of service and presentation.

You will manage inventory, monitor metrics, and collaborate across departments to maximise sales and profitability while delivering an elevated in-store customer experience.