Luxury Retail Department Manager

BoF Careers; Roermond; On-site; EUR 40,000 - 60,000; Full time

Job summary

Ralph Lauren Roermond is seeking an experienced Department Manager to lead a team in a fast-paced luxury retail environment. You will drive customer service excellence, guide staff, and ensure brand standards, profitability and compliance in daily store operations.

Ideal candidates bring managerial experience, strong sales skills, and the ability to motivate a diverse team to deliver best-in-class shopping experiences while upholding brand presentation guidelines.

Qualifications

• Previous managerial experience in a fast-paced, high-volume luxury retail environment.
• Proactive guidance to team in a dynamic setting.
• Excellent sales skills and ability to engage customers for best-in-class shopping experiences.
• Ability to prioritize workload and meet deadlines.

Responsibilities

• Embrace the Customer service model and drive positive behaviors around brand focus areas.
• Deliver business initiatives to support the brand vision and increase productivity.
• Lead and develop the team to deliver the RL Selling Culture.
• Execute Brand Presentation guidelines to enhance RL Selling Culture.
• Exceed sales and profitability targets.
• Deliver sales and profitability via key metrics (KPI).
• Adopt tools and processes to improve efficiency and productivity.
• Ensure store budgetary requirements are met to increase profitability.
• Maintain a safe working environment for customers and employees.
• Ensure compliance with health and safety and employment legislation.

Skills

Managerial experience

Strong sales ability

Customer service leadership

Team development

Communication skills

Organization & planning

Budget awareness

Tools

MS Office

Job description

Ralph Lauren Roermond is seeking an experienced Department Manager to lead a team in a fast-paced luxury retail environment. You will drive customer service excellence, guide staff, and ensure brand standards, profitability and compliance in daily store operations.

Ideal candidates bring managerial experience, strong sales skills, and the ability to motivate a diverse team to deliver best-in-class shopping experiences while upholding brand presentation guidelines.