Start as a Norwegean customer service agent in Spain

YoungCapital; Amsterdam; On-site; EUR 18,972 - 20,088; Full time

Benefits offered by this job

Full reimbursement of flight costs

Two weeks of free accommodation

Hybrid work options

Job summary

A recruitment agency is seeking a Customer Service Agent fluent in Norwegian for a role in sunny Spain. You'll assist customers via various channels and manage inquiries effectively. The ideal candidate should have customer service experience and be ready to relocate for at least a year. The position offers benefits including flight reimbursement, accommodation support, and a fun work environment with team activities.

Qualifications

• Fluent in Norwegian (written and spoken) and proficient in English.
• Minimum one year of experience in a customer‑facing role.
• Ready to relocate for at least twelve months.

Responsibilities

• Help Norwegian customers with questions via phone, email, and live chat.
• Resolve payment issues and manage user accounts effectively.
• Collaborate with international colleagues to deliver excellence.

Skills

Fluent in Norwegian

Proficient in English

Customer service experience

Flexibility in shifts

Job description

Overview

Become a Customer Service Agent in Spain! Includes free flights and housing support.

Are you looking for a career move that offers both a professional challenge and a Mediterranean lifestyle? We are looking for a Customer Service Agent who speaks fluent Norwegian and is ready for an adventure. You will join an energetic, international team in either sunny Malaga or historic Barcelona.

Responsibilities

• Help Norwegian customers with questions via phone, email, and live chat
• Review and categorize content based on platform guidelines
• Resolve payment issues and manage user accounts effectively
• Provide feedback to team leaders to improve internal systems
• Keep the knowledge base updated with the latest information
• Collaborate with international colleagues to deliver excellence

Qualifications

• Fluent in Norwegian (written and spoken) and proficient in English
• At least 18 years old and hold an EU passport
• Flexible and comfortable working in shifts
• Minimum one year of experience in a customer‑facing role
• Ready to relocate for at least twelve months

Benefits

• Salary range from €1700 to €1800 per month
• Full reimbursement of flight costs to your new destination
• Two weeks of free accommodation and professional help finding a permanent home
• Hybrid work options and the freedom to work from anywhere for 40 days per year
• Fun work environment with quarterly team outings like paintball and cinema nights