Staff Software Engineer

Super; Amsterdam; On-site; EUR 110,000 - 170,000; Full time

Benefits offered by this job

Medical / Health Insurance

Open Annual Leave

Employee Assistance Programme

Training & Learning Development

Job summary

Super is seeking a Staff Platform Engineer to join the platform area that underpins all products across Europe and Latin America. You will help ship quickly and run safely in production, setting technical direction and raising reliability standards.

You’ll work with senior engineers to elevate the team, automate repeated toil, and drive a dependable, scalable platform across teams with a focus on observability and incident response.

Qualifications

• Extensive experience in SRE, software, and platform engineering.
• Proven incident leadership and reliability improvements.
• Hands-on with observability stacks and distributed tracing.

Responsibilities

• Make operations safe and reversible for deployments, upgrades, and migrations.
• Lead end-to-end incident response and post-mortems.
• Automate recurring manual tasks to reduce toil.

Skills

Go

AWS

Kubernetes

Incident leadership

Observability

Platform engineering

Design reviews

RFCs

Automation

Tools

Prometheus

VictoriaMetrics

Loki

Grafana

OpenTelemetry

Job description

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’s building The Playstack – the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.

Staff Platform Engineer

As a Staff Software Engineer / Staff Platform Engineer, you'll join our platform area, where we build the foundations every product team relies on to ship quickly and run safely in production. You'll work alongside a team of strong senior engineers, setting technical direction, raising the reliability bar, and helping the whole team sharpen its skills — when they hit a wall, they'll elevate to you.

Reliability & Operational Excellence

• Make operational processes – deployments, upgrades, migrations – routine, safe, and reversible
• Lead incident response end‑to‑end, owning post‑mortems and turning findings into lasting systemic improvements
• Automate repeated manual work, treating recurring tasks as issues to be resolved rather than accepted

Observability Depth

• Build monitoring and alerting that reflects customer impact, so any engineer can move from "something broke" to "here’s why" in minutes
• Own the reliability and efficiency roadmap, identifying the biggest gaps and coordinating fixes across teams

Technical Leadership & Culture

• Set technical direction through design reviews, RFCs, and pairing, raising the bar for strong senior engineers
• Champion rigour and consistency across the platform, ensuring teams understand trade‑offs, not just rules
• Run blameless post‑mortems that surface causes rather than blame, helping the team learn and improve each cycle

What we are looking for

• Extensive experience in SRE, software, and platform engineering, including operating, debugging, and reasoning about large‑scale distributed systems in production
• Proven track record in incident leadership and reliability work, including running complex incidents, writing post‑mortems, and delivering systemic changes that stick
• Hands‑on experience with observability stacks (metrics, logs, traces), including tools such as Prometheus/VictoriaMetrics, Loki, Grafana, and OpenTelemetry, alongside distributed tracing
• Sound judgement to identify when an architecture is unsuitable for a given workload and to define what should replace it
• Strong software engineering skills, ideally in Go, with deep experience in AWS and Kubernetes
• A mindset that treats repeated manual work as a problem to solve, with automation as second nature
• Ability to act as a technical reference for senior engineers and drive change across teams without formal authority, through design rigour and credibility
• Comfortable operating in ambiguous, high‑impact environments, with the ability to plan a year or two ahead for platform needs

Nice to have

• Experience building or operating a large‑scale time‑series, logging, or continuous‑profiling platform (e.g., VictoriaMetrics, Loki, Pyroscope, or similar)
• Strong understanding of the cost and performance trade‑offs of data stores, and how these shape architectural decisions

What we offer

• Medical / Health Insurance
• Open Annual Leave
• Employee Assistance Programme
• Training & Learning Development