(Sr.) Business Learning Consultant

HellaGoodAudio; Utrecht; Hybrid; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Flexible working hours

Remote work opportunities

Competitive salary

Job summary

DialogueTrainer is a rapidly growing scale-up in Utrecht, delivering experiential SaaS-based conversation training. As a Senior (Sr.) Business Learning Consultant in a hybrid role, you will lead client engagements from intake through implementation, shaping measurable learning outcomes and coordinating with the product team to deliver high-impact simulations.

You will manage multiple projects, expand client relationships, and collaborate across organizational levels.

Qualifications

• Bachelor’s degree in Organizational Psychology, Business Administration, or related field.
• 5-8 years in commercial/client-focused role.
• Fluent in Dutch and English.
• Strong project management and relationship-building skills.

Responsibilities

• Serve as the primary client contact from intake to implementation of conversation simulations.
• Define learning objectives and translate them into measurable scenarios.
• Coordinate with development team to ensure quality and timelines.
• Expand client relationships and drive long-term partnerships.

Skills

Communication skills

Project management

Analytical mindset

Stakeholder mgmt

Dutch & English fluency

Education

Bachelor's degree

Job description

(Sr.) Business Learning Consultant Full time Senior Hybrid

Do you want to work at a rapidly growing scale-up where innovation, growth, and development are at the heart of everything? DialogueTrainer is a game-changer in the world of communication training, focusing on experiential learning to improve communication skills. As the first platform to make soft skills training truly measurable, DialogueTrainer is on a mission to create worldwide impact with its innovative SaaS platform, earning numerous awards along the way. Are you ready to help revolutionize conversation training? How can you help organizations train their employees to make a real difference? DialogueTrainer builds simulations that challenge professionals to address common pitfalls, aligning personal development and ambition with business objectives. Through digitalization, we bring "core soft skills" training to a new level, combining immersive learning with L&D dashboarding. This enables professionals and management to drive sustainable improvement in organizations: Improve Human Interaction From the initial introduction to long-term client relationships, you are the driving force behind our collaborations. You deeply understand what is happening within the client organization and excel at expanding and sustaining client relationships. You act as a business case-level consultant, engaging with HR/L&D managers and navigating all organizational levels to uncover how conversation development supports the client’s business goals. You collaborate with the client to transform challenges into learning solutions through talents and skills. For each client, you determine the implementation strategy and guide the online conversation training to ensure it has tangible impact. Your advisory role and high level of engagement earn you the position of a trusted advisor. Internally, you lead the team responsible for developing conversation simulations (scenario developers) and ensure a realistic, well-managed timeline.

Your Responsibilities

As a Business Learning Consultant, you are the primary point of contact for clients, managing the entire process from intake to implementation of conversation simulations. You act as a sparring partner and advisor across all organizational levels. Your key activities include:

• Learning Objectives and Measurement: Collaborating closely with clients to define learning objectives and translate them into impactful, measurable conversation scenarios that add real value.
• Development and Implementation: Acting as the intermediary between clients and the development team during scenario creation. You ensure quality and timelines are maintained through strong project management skills.
• Client-Driven Approach: Bridging the gap between learning content and client business goals. With your business acumen, you expand client relationships and ensure long-term success.
• Project/Account Management: Overseeing multiple ongoing projects, maintaining client relationships, and actively expanding them into lasting partnerships.

What We’re Looking For

• A Bachelor’s degree, preferably in Organizational Psychology, Business Administration, or a related field.
• 5-8 years of experience in a commercial/client-focused role, ideally in consultancy, organizational development, or sales.
• Outstanding communication skills, with the ability to engage at all organizational levels.
• Strong organizational and results-oriented mindset, with a talent for maintaining and developing internal and external relationships.
• Analytical and data-driven, with excellent problem-solving skills.
• A proactive, self-starting, and hands-on mentality with a positive attitude.
• Strong personality with excellent project management skills, balancing both a helicopter view and attention to detail.
• Fluent in both Dutch and English.
• Affinity for learning and development and enthusiasm for working in a scale-up environment.

What We Offer

• A challenging role in a rapidly growing scale-up where you can make a real impact.
• The opportunity to contribute directly to the growth and development of professionals and organizations.
• A close-knit team of ambitious and enthusiastic professionals working toward an innovative mission.
• Flexible working hours and remote work opportunities.
• An energetic and inspiring environment in a vibrant startup hub in Utrecht (Dotslash).
• Competitive salary and secondary benefits.
• Room for personal and professional growth in an organization dedicated to development.

Interested? You will join a small, highly motivated team where quality and professionalism are paramount. Our culture is defined by openness, curiosity, and individual responsibility.

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