Spare Parts Planning & Order Specialist — Hybrid (Amsterdam)

FAW; Amsterdam; Hybrid; EUR 52,000 - 65,000; Full time

Benefits offered by this job

Travel allowance

Pension plan

25 days holiday + bank holidays

Hands-on role

Job summary

FAW Europe is expanding its European after-sales team and seeks a Spare Parts Planning & Order Specialist. This role owns demand planning, distributor order processing, and the commercial flow of spare parts for Europe.

You’ll collaborate with China-based procurement and 3PL partners to maintain healthy fill rates and accurate VAT reporting. Based near Amsterdam, you will split time between the Amsterdam office and the on-site 3PL spare parts warehouse at Schiphol-Rijk.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Minimum 5 years of experience in automotive spare-parts planning and B2B order management.
• Fluent English; Dutch or German a plus.
• Strong Excel and ERP experience; familiarity with WMS integration is advantageous.
• Good understanding of EU cross-border trade and VAT.

Responsibilities

• Gather demand from European distributors and propose safety-stock levels and replenishment orders.
• Process and manage distributor spare-parts orders end-to-end, including master data and lead times.
• Support ERP and 3PL system integration; flag data issues.
• Serve as primary contact for distributors on order status, returns, and supply updates.
• Provide order, sales and cost data to finance and tax teams for VAT and cross-border accounting.
• Identify slow-moving or obsolete stock and support inventory counts.

Skills

Spare-parts planning

B2B order management

English fluency

Cross-border awareness

Education

Bachelor’s degree in Supply Chain/Logistics/International Trade/Business Admin or similar

Tools

ERP systems

WMS integration

Excel

Job description

FAW Europe is expanding its European after-sales team and seeks a Spare Parts Planning & Order Specialist. This role owns demand planning, distributor order processing, and the commercial flow of spare parts for Europe.

You’ll collaborate with China-based procurement and 3PL partners to maintain healthy fill rates and accurate VAT reporting. Based near Amsterdam, you will split time between the Amsterdam office and the on-site 3PL spare parts warehouse at Schiphol-Rijk.