Spa Therapist

Hotelprofessionals; Amsterdam; On-site; EUR 32,000 - 42,000; Full time

Job summary

Mandarin Oriental Conservatorium Amsterdam is seeking a Spa Therapist to join our Akasha Spa team. You will deliver wellness and beauty treatments to the highest standards and guide guests with expert consultations.

We require at least two years of spa experience, English proficiency, and a responsible, personalized service approach. The role operates on a rotating 38-hour week, with varied morning/afternoon shifts, including weekends.

Qualifications

• Academic background in hospitality, health, wellness or sports.
• A minimum of two years’ experience as a therapist in a Spa, preferably in a luxury setting;
• Excellent proficiency in the English language (Dutch is a plus);
• A strong sense of responsibility: always follows up, is accurate and knows how to deliver exceptional and personalised service.

Responsibilities

• Providing wellness and beauty treatments to the highest level of quality by following our service standards;
• Conduct treatment consultations with high levels of emotional intelligence and be able to quickly adapt to the guests needs/requirements;
• Maintaining the cleanliness treatment rooms in down time;
• Provide advice on wellness products to ensure retail sales;
• Adherence to health and safety standards at all times.

Skills

English proficiency

Education

Hospitality/Wellness background

Job description

Mandarin Oriental Conservatorium Amsterdam is looking for a Spa Therapist to join our Akasha Spa team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As Spa Therapist you will be responsible for the following duties:

• Providing wellness and beauty treatments to the highest level of quality by following our service standards;
• Conduct treatment consultations with high levels of emotional intelligence and be able to quickly adapt to the guests needs/requirements;
• Maintaining the cleanliness treatment rooms in down time;
• Provide advice on wellness products to ensure retail sales;
• Adherence to health and safety standards at all times.

As a Spa Therapist, you will be working on a rotating shift basis, Monday to Sunday, 38 hours a week. Shift patterns will vary from morning and afternoon shifts (including weekends and holidays), so flexibility is required for this position.

The name Akasha reflects a core vision to harmoniously unite the four basic elements of nature: earth, water, fire and air. This combination enables a transformational and balancing experience where body, mind and soul are fully aligned. Akasha is located in a 1000m2 area in the hotel, with 7 treatment rooms, a swimming pool, Watsu tub and private Hammam. This serene environment is ideal for our guests to relax and recharge. Akasha is open daily from 6:30AM until 10:00PM.

The team in Akasha consists of therapists, attendants, trainers and receptionists. Akasha has been awarded five times Best Hotel Spa of the Netherlands. Within this role it is your goal to receive this award for the years to come!

As Spa Therapist We Expect From You

• Academic background in hospitality, health, wellness or sports;
• A minimum of two years’ experience as a therapist in a Spa, preferably in a luxury setting;
• Excellent proficiency in the English language (Dutch is a plus);
• A strong sense of responsibility: always follows up, is accurate and knows how to deliver exceptional and personalised service.

Our Commitment To You

• A salary in scale VI of the Dutch Horeca CAO;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• Fantastic learning and development opportunities for all levels of staff, with targeted development programs to get you ready for the next step in your career;
• Discounted stays at our beautiful properties across the Group;
• Multiple additional benefits, such as supplemented staff meals, uniform/laundry service, ticket raffles and a 50% contribution to your pension fund;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers.

Discover Your Role Within Our Luxury Hotel

Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer or our company.

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