House Attendant

Mandarin Oriental Hotel Group Limited; Amsterdam; On-site; EUR 19,000 - 23,000; Full time

Job summary

Mandarin Oriental Conservatorium, Amsterdam is seeking a House Attendant to join our Housekeeping team. You will provide a seamless, friendly service and maintain cleanliness in public areas and guest spaces.

The role requires experience in housekeeping, a legal right to work in the Netherlands, good English, and accommodation in or around Amsterdam. We offer development and career progression within a luxury hotel brand.

Qualifications

• Experience in maintaining cleanliness, and order in assigned areas, ideally in a 5-star property.
• Legal permission to work in The Netherlands (permit or EU-passport).
• Good knowledge of English language.
• Accommodation in or around Amsterdam.
• A strong sense of responsibility, flexible work ethic, and eye for detail.

Responsibilities

• Provide a seamless, efficient and friendly service at all times.
• Responsible for handling of work materials and inventory, ensure all equipment and cleaning supplies are used correctly and in accordance with the local hygiene, safety and security standards to guarantee safety.
• Ensure the cleanliness of public areas, storage areas, floors, offices and back of house areas.
• Support with cleaning of Guestrooms and Turndown Service.
• Forwarding Lost and Founds to the Housekeeping Office.
• Reporting technical defects.
• Delivering and returning extra beds and baby cots.
• Distributing laundry, room and minibar amenities to the floor pantries.
• Receiving, checking, cleaning, ironing and packaging of and delivering guest laundry and issuing hotel uniforms.

Skills

Cleanliness & order

Work permit Netherlands

English language

Amsterdam accommodation

Attention to detail

Job description

House Attendant

Mandarin Oriental Conservatorium, Amsterdam is looking for a House Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

As House Attendant you will be responsible for the following duties:

• Provide a seamless, efficient and friendly service at all times.
• Responsible for handling of work materials and inventory, ensure all equipment and cleaning supplies are used correctly and in accordance with the local hygiene, safety and security standards to guarantee safety.
• Ensure the cleanliness of public areas, storage areas, floors, offices and back of house areas.
• Support with cleaning of Guestrooms and Turndown Service.
• Forwarding Lost and Founds to the Housekeeping Office.
• Reporting technical defects.
• Delivering und returning extra beds and baby cots.
• Distributing laundry, room and minibar amenities to the floor pantries.
• Receiving, checking, cleaning, ironing and packaging of and delivering guest laundry and issuing hotel uniforms.

As House Attendant we expect from you:

• Experience in maintaining cleanliness, and order in assigned areas, ideally in a 5-star property;
• Legal permission to work in The Netherlands (permit or EU-passport);
• Good knowledge of English language;
• Accommodation in or around Amsterdam;
• A strong sense of responsibility, flexible work ethic, and eye for detail.

Our commitment to you:

• A salary in scale IV of the Dutch Horeca CAO;
• Travel allowance of €0,21 per kilometer for distances of 5 kilometers or more;
• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously;
• Excellent career progression with an iconic, luxury, global hotel brand. A lot of our colleagues joined us at the beginning of their career and are now leading their own teams and divisions;
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones;
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally;
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role;
• F&B Discount Card – discounts at restaurants at high-end hotels in Amsterdam;
• Discounted collective health insurance and weekly yoga sessions with our personal trainers.

Discover your role within our luxury hotel:

Our teams consist of a diverse group of talented people with a wide range of backgrounds and specialties. This committed team is united by an open work culture that celebrates individuality, emphasises performance and encourages everyone to achieve their full potential. In addition to our commitment to the highest level of service we take pride in a longstanding track record of sustainable practices woven into every layer of our company.

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