Software Consultant

Hai Robotics Europe; Hoofddorp; Hybrid; EUR 52,000 - 72,000; Full time

Benefits offered by this job

Hybrid working model

Commuting allowance (0.23 €/km)

Work laptop

Free drinks and snacks

Growth opportunities

Job summary

Hai Robotics Europe is seeking a strategic and technically skilled Software Consultant to drive the design, development, and delivery of high-impact software solutions across R&D, Product Management, Solutions/Industry teams, and global stakeholders to define, scope, and implement software architectures that align with business and customer needs.

You will be responsible for solution design, functional specifications, and technical documentation in support of customer projects and RFPs, while

Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, Software Engineering, MIS, or related field.
• 2–3 years experience as Software Consultant, Software Engineer, or related role.
• Experience with enterprise software solutions; supply chain/logistics knowledge is a plus.
• Excellent English communication; Chinese language skills desirable.
• Willingness to travel up to 20% to various locations.

Responsibilities

• Drive design, development and delivery of high-impact software solutions.
• Define software architectures, functional specs, and technical documentation.
• Coordinate with R&D, Product Management, Solutions/Industry, and global stakeholders.
• Own content for RFP/RFI responses and ensure quality and scalability.
• Maintain customer-centric approach and align solutions with product vision.
• Develop BRD, estimate requirements, and manage cross-functional engagements.
• Collaborate across internal teams to deliver value and positive customer experience.

Skills

English communication

Chinese language

Travel flexibility

Education

Bachelor's degree in Computer Science or related

Job description

We are seeking a strategic and technically skilled Software Consultant to drive the design, development, and delivery of high-impact software solutions. In this role, you will collaborate across R&D, Product Management, Solutions/Industry teams, and global stakeholders to define, scope, and implement software architectures that align with business and customer needs.

You will be responsible for solution design, functional specifications, and technical documentation in support of customer projects and RFPs, while ensuring quality, scalability, and alignment with product vision. This position demands a strong customer-centric mindset, excellent communication, and the ability to manage complex cross-functional engagements.

This is a high-impact, cross-functional role ideal for someone who blends technical expertise with business acumen and thrives in a collaborative, fast-paced environment.

Key Responsibilities

• Cultivate relationships across the Software R&D organization and Product Management as well as with Solution/Industry, Procurement, and the Global Software Organization.
• Contribute to the thought leadership within the Solution and Product team.
• Establish continuous improvement process, that includes key metrics, for the products and services offered
• High level design, capacity & configuration requirements.
• Collaborate with and communicate to internal and cross-functional stakeholders.
• Own the software engineering-related content in response to RFP, RFI, and other customer tender documentation for assigned opportunities.
• Have a strong customer oriented approach, to provide a positive and lasting experience, supported by negotiation skills to define the solution with the highest value and benefits.
• Develop the Business Requirements Document (BRD) together with the customer and the stakeholders.
• Estimate technical requirements, time frames, quality and quantity of resources required to successfully implement the projects.
• Develop effort and scope necessary to implement each assigned opportunity, including human-machine interface, software, business intelligent product and third party equipment.
• Be accountable for the Functional Design Specification (FDS) during the solution definition process.
• Utilise project management skills and process knowledge to deliver the final software solution, monitor development activities and ensure adequate solution quality.
• Determine methodology for collecting, analyzing and summarizing data critical to design.

Who are we looking for?

• A minimum Bachelor’s degree in Computer Science, Electrical Engineering, Software Engineering, Management Information Systems, Supply Chain Engineering or a related field.
• Between 2 - 3 years of experience as a Software Consultant, Software Engineer, Solution Consultant, Operations Research Engineer or a related occupation.
• Between 2 - 3 years of experience with enterprise software solutions; supply chain and logistics; integrated systems solutions; technical solution design life cycle; WMS, WCS companies and software development
• Excellent English communication, both verbal and written
• Proficiency in Chinese (verbal and written) is highly desirable
• Comfortable with up to 20% of travel to various unanticipated locations

Hai-lights

We offer a dynamic and innovative working environment in a very committed organisation, with the following perks:

• A competitive salary
• Hybrid working model
• Commuting allowance of 0.23 euros per km (based on home-office distance)
• Work laptop
• Free drinks and snacks
• The opportunity to contribute to a young, growing company, shaping its success and your career

About us

Founded in 2016, Hai Robotics is a leading global provider of Automated Storage and Retrieval Systems (ASRS), delivering unparalleled system flexibility and maximizing operational efficiency for facilities of all sizes and conditions. With 1,500+ projects implemented across 40+ countries, supported by 8 global offices and 60+ partners worldwide, Hai Robotics is a reliable resource for providing local support. Visit HaiRobotics.com for more information.