Site Operations Lead - New Amsterdam Site

GXO Logistics, Inc; Netherlands; Remote; EUR 60,000 - 90,000; Full time

Job summary

GXO Logistics, Amsterdam area, is seeking a Business Support Manager for a new site at Oude Meer. Reporting to the Operations Manager, the role blends logistics and production to drive a high-performing, safe workplace and exceptional service.

You will lead a team of 4 direct and 2 indirect reports, shape culture and processes during ramp-up, and contribute to KPIs, continuous improvement, and cross-functional collaboration with HR, Safety and Operations.

Qualifications

• Bachelor's degree in logistics, production or engineering (or equivalent).
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Responsibilities

• Provide operational and client support to help the site perform at the highest level of effectiveness.
• Lead a direct team of 4, plus 2 indirect reports, across Facilities, Customer Service, Key User support and Site Engineering.
• Take responsibility for reporting and controlling departmental KPIs, analysing performance, identifying root causes for variances and closing gaps.
• Maintain a clear focus on continuous improvement, incorporating best practice and process enhancements.
• Make day-to-day operational decisions in partnership with the Operations Manager.

Skills

Team leadership

Fluent English

WMS experience

Excel

Education

Bachelor's degree in logistics/production/engineering or equivalent

Tools

WMS

Excel

Job description

GXO Logistics, Amsterdam area, is seeking a Business Support Manager for a new site at Oude Meer. Reporting to the Operations Manager, the role blends logistics and production to drive a high-performing, safe workplace and exceptional service.

You will lead a team of 4 direct and 2 indirect reports, shape culture and processes during ramp-up, and contribute to KPIs, continuous improvement, and cross-functional collaboration with HR, Safety and Operations.