Showrooms & Account Manager

Corston Architectural Detail; Amsterdam; On-site; EUR 38,000 - 45,000; Full time

Benefits offered by this job

Quarterly commission

24 days annual leave

Career development

Onboarding and training

Job summary

Corston Architectural Detail is seeking a Showroom Accounts Manager in Amsterdam to lead the showroom team and drive exceptional customer experiences. You will manage daily operations, engage with residential and trade clients, and coordinate cross-channel support.

The role requires at least 2 years in sales/account management, fluency in Dutch and English, and a passion for premium architectural products. Join a fast-growing international design brand with a comprehensive onboarding and growth

Qualifications

• Minimum 2 years of sales or account management experience.
• Fluent in Dutch and English (verbal and written).
• Experience in home and interiors industry.
• Excellent in-person and telephone skills.
• Able to thrive in a fast-paced environment.
• Strong relationship-building and KPI focus.

Responsibilities

• Lead and develop the showroom team to high performance.
• Maintain showroom standards and displays.
• Proactively reach out to trade professionals to visit the showroom.
• Host client meetings and networking events.
• Collaborate with local industry and media to grow Corston network.
• Capture customer details and ensure follow-ups.
• Deliver exceptional customer experience.
• Develop city-wide sales strategies.
• Coordinate with Training Team to meet KPIs.
• Build long-term relationships with retail and trade customers.

Skills

Sales experience

Dutch language

English language

Customer service

In-person communication

Phone skills

Relationship building

KPI driven

Job description

We're open!

Willemsparkweg 24A 1071 HG Amsterdam

Situated in one of Amsterdam's most prestigious design districts, the showroom represents a major milestone in Corston's international growth journey.

Department: Sales

Location: Netherlands - Amsterdam

Compensation: €38,000 - €45,000 / year

Description

On 12th October, Corston opened the doors to its brand-new Amsterdam showroom at Willemparkweg 24A 1071 HG Amsterdam. Situated in one of Amsterdam's most prestigious design districts, the showroom represents a major milestone in Corston's international growth journey.

Now we're looking for someone exceptional to help write the next chapter.

About Corston

Corston creates beautifully designed architectural details that architects, interior designers and homeowners genuinely love.

From switches and sockets to lighting and hardware, every product is designed with the belief that the smallest details have the biggest impact.

What started as a small British business has grown into an international brand with ambitious growth plans and showrooms opening across Europe and beyond.

Website: https://www.corston.com/

Instagram: https://www.instagram.com/corstonarchitecturaldetail/reels/

Key Responsibilities

As our Showroom Accounts Manager, you will lead the team and daily operations, drive footfall and ensure every customer receives an excellent experience. This role blends hands-on showroom leadership with multi-channel customer support (in person, over the phone, and via email), as well as proactive outreach to trade professionals to drive footfall.

Every day is different, and we need someone who has high energy, who embraces change with confidence and enthusiasm.

• Lead, drive and build a high performing team within the showroom team
• Ensure Corston showroom is to the highest standard - all displays are neat, tidy at all times
• Proactively reach out to trade professionals to introduce Corston and invite them to visit the showroom
• Host client meetings, lunch and learns, and networking events within the showroom
• Liaise with local relevant industry and media professionals to build the Corston network when required.
• Ensure all customer details are collected within the showroom and followed up by the showroom team
• Lead by example, ensuring the Corston customer experience is always met to the highest standard
• Build strategies to increase business within the city
• Work closely with the Training Team to ensure best in class experiences and KPIs are met across service, showrooms and sales
• Build long term relationships with retail and trade customers

Skills, Knowledge and Expertise

• Minimum 2 years of sales / account management
• Must be able to speak Dutch and English
• Excellent customer experience skills
• Experience within the home and interiors industry
• Excellent in-person and telephone skills
• Excellent verbal and written skills (Dutch and English)
• Thrives in face-paced environment
• The ability to build strong relationships
• Highly task and KPI driven

What We Offer

• Competitive salary of €38,000 - €45,000 per annum, depending on experience.
• Quarterly commission scheme
• 24 days annual leave.
• Opportunity to join a fast-growing international design brand.
• Supportive and collaborative team environment.
• Varied role with a mix of showroom, customer service and administrative responsibilities.
• Direct engagement with both residential and trade customers.
• Beautiful showroom environment showcasing premium architectural products.
• Long-term career development opportunities.
• Comprehensive onboarding, training and support.
• Customer-first culture focused on quality, design and exceptional service.