Shopfloor Supply Chain Supervisor

Bristol Myers Squibb; Leiden; On-site; EUR 50,000 - 70,000; Full time

Job summary

Bristol Myers Squibb in Leiden, Netherlands, is seeking a Supply Chain Supervisor to lead a shopfloor-based team and oversee daily warehouse and materials management operations.

You will drive training, coaching, performance management, and continuous improvement, including deviations, CAPAs, and change controls, while collaborating with cross-functional teams and supporting inspections.

Qualifications

• Demonstrated people management experience supporting shopfloor teams, including coaching and conducting regular 1:1 meetings (e.g., setting goals, providing real-time feedback, supporting performance improvement plans, and mentoring through on-the-job training).
• Bachelor’s degree in logistics, warehouse or related discipline (or relevant technical area) with ≥ 4 years of relevant experience; OR associate degree in a technical/scientific discipline with ≥ 6 years of relevant experience.
• Working knowledge technical writing skills.
• Six Sigma Belt preferred; or demonstrated experience with Operational Excellence/Lean methodologies.
• Working knowledge of quality management systems.
• Working knowledge and implementation of data integrity principles preferred.
• Demonstrated experience with SAP Quality Management.

Responsibilities

• Lead and manage a shopfloor-based team, setting clear expectations, managing performance, and supporting team engagement.
• Conduct regular 1:1 meetings and provide day-to-day coaching on the shopfloor (e.g., goal setting, observation, timely feedback/correction, and development planning) to support individual development and team performance.
• Identify training needs, coordinate onboarding, and ensure required training is completed and documented for assigned staff.
• Provide front-line, hands-on support on the shopfloor for materials management and warehouse operations.
• Lead and author supply chain deviations, investigations, CAPAs, procedural documents, training content, and change controls.
• Execute timely and compliant closure of investigations, deviations, CAPAs, and change controls.
• Perform document revisions; support projects; and complete CAPA, deviation/investigation, and change management actions, including related tasks and continuous improvement efforts.
• Support health authority inspections as a compliance subject matter expert (e.g., deviations, change control).
• Communicate effectively with management and cross-functional teams (e.g., present investigation findings at governance forums).
• Provide guidance to less experienced staff during day-to-day operations.
• Perform activities to support operations, such as housekeeping and alarm acknowledgement.
• Perform other tasks as required to support operations.
• Perform shift work.

Skills

People management

Coaching

Goal setting

Performance feedback

Training coordination

Education

Bachelor’s degree in logistics/warehouse or related

Associate degree in technical/scientific discipline

Tools

SAP Quality Management

Job description

Bristol Myers Squibb in Leiden, Netherlands, is seeking a Supply Chain Supervisor to lead a shopfloor-based team and oversee daily warehouse and materials management operations.

You will drive training, coaching, performance management, and continuous improvement, including deviations, CAPAs, and change controls, while collaborating with cross-functional teams and supporting inspections.