Supervisor, Supply Chain Shopfloor

Biopharma Careers; Leiden; On-site; EUR 70,000 - 85,000; Full time

Job summary

Bristol Myers Squibb is seeking a Supply Chain Supervisor at the Leiden Manufacturing Site to lead a shopfloor team and drive hands-on support for daily warehouse operations. You will coach staff, conduct regular performance reviews, and manage training and deviations.

Join a site focused on compliant, efficient supply chain execution with cross-functional collaboration and opportunities for growth. This role requires shift work and on-site presence in Leiden.

Qualifications

• Demonstrated people management experience supporting shopfloor teams with coaching and regular 1:1 meetings.
• Bachelor’s degree in logistics, warehouse or related discipline with 4+ years of experience; or associate degree with 6+ years.
• Working knowledge of technical writing and quality management systems.

Responsibilities

• Lead and manage a shopfloor-based team, set clear expectations and drive engagement.
• Conduct regular 1:1 meetings, provide coaching, feedback, and development planning.
• Coordinate onboarding and ensure required training is completed and documented.
• Provide hands-on support on materials management and warehouse operations.
• Lead and author supply chain deviations, investigations, CAPAs, and change controls.
• Support health authority inspections as a compliance SME; communicate findings to governance forums.
• Mentor less experienced staff and perform routine housekeeping and shift-related tasks.

Skills

People management

Coaching

1:1 meetings

Goal setting

Performance feedback

Mentoring

Team engagement

Education

Bachelor’s degree in logistics/warehouse or related discipline

Associate degree in technical/scientific discipline

Tools

SAP Quality Management

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”, a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Cell Therapy is one of the most groundbreaking new forms of cancer treatments being studied today. With therapies only in their infancy and BMS’s continued investment in our Cell Therapy capabilities, the growth potential of this science, your career, and the ability to help patients are incredible.

The Netherlands is home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. Check out this video if you want to know more about it!

Position Summary

The Supply Chain Supervisor is a people manager within the Leiden Manufacturing Site Supply Chain team, responsible for leading a shopfloor-based team and providing hands‑on support to daily warehouse and materials management operations.

Key Responsibilities

• Lead and manage a shopfloor-based team, setting clear expectations, managing performance, and supporting team engagement.
• Conduct regular 1:1 meetings and provide day‑to‑day coaching on the shopfloor (e.g., goal setting, observation, timely feedback/correction, and development planning) to support individual development and team performance.
• Identify training needs, coordinate onboarding, and ensure required training is completed and documented for assigned staff.
• Provide front‑line, hands‑on support on the shopfloor for materials management and warehouse operations.
• Lead and author supply chain deviations, investigations, CAPAs, procedural documents, training content, and change controls.
• Execute timely and compliant closure of investigations, deviations, CAPAs, and change controls.
• Perform document revisions; support projects; and complete CAPA, deviation/investigation, and change management actions, including related tasks and continuous improvement efforts.
• Support health authority inspections as a compliance subject matter expert (e.g., deviations, change control).
• Communicate effectively with management and cross‑functional teams (e.g., present investigation findings at governance forums).
• Provide guidance to less experienced staff during day‑to‑day operations.
• Perform activities to support operations, such as housekeeping and alarm acknowledgement.
• Perform other tasks as required to support operations.
• Perform shift work.

Qualifications & Experience

• Demonstrated people management experience supporting shopfloor teams, including coaching and conducting regular 1:1 meetings (e.g., setting goals, providing real‑time feedback, supporting performance improvement plans, and mentoring through on‑the‑job training).
• Bachelor’s degree in logistics, warehouse or related discipline (or relevant technical area) with ≥ 4 years of relevant experience; OR associate degree in a technical/scientific discipline with ≥ 6 years of relevant experience.
• Working knowledge technical writing skills.
• Six Sigma Belt preferred; or demonstrated experience with Operational Excellence/Lean methodologies.
• Working knowledge of quality management systems.
• Working knowledge and implementation of data integrity principles preferred.
• Demonstrated experience with SAP Quality Management.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplaceaccommodations/adjustmentsand ongoing support in their roles. Applicants can request a reasonable workplaceaccommodation/adjustment prior to accepting a job offer. If you require reasonableaccommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail] . Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection . Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If this posting is missing required information required by local law or incorrect, contact BMS at [e-mail] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

R1605700 : Supervisor, Supply Chain Shopfloor