Shipping Agent Zaandam

CMA CGM; Amsterdam; On-site; EUR 31,000 - 34,000; Full time

Job summary

CEVA Logistics is seeking a Shipping Agent / Export Agent in Amsterdam to manage export documentation and the operational handling of air, road and ocean freight shipments. You will coordinate with customers, carriers, freight forwarders and internal teams to ensure accurate, on-time shipments.

The role requires Dutch and English proficiency, strong administrative skills, and the ability to work independently in a fast-paced, international environment. Weekend standby may be required later.

Qualifications

• MBO+/HBO level in Logistics, Supply Chain or Transportation.
• Experience in logistics, freight forwarding, export administration, or transportation.
• Proficient in Dutch and English, both written and spoken.
• Strong administrative skills and attention to detail.
• Ability to work independently and as part of a team.
• Stress-resistant with ability to manage multiple priorities.
• Proactive mindset with drive to improve processes.
• Experience with ERP and/or TMS is preferred.
• Willing to participate in weekend standby rotation in future.

Responsibilities

• Process and handle air, road, and ocean freight shipments.
• Prepare export docs: Air Waybills, manifests, CMR, etc.
• Be first point of contact for drivers, visitors, and contractors.
• Maintain daily contact with customers, carriers, and internal teams.
• Monitor shipments and follow up on delays and escalations.
• Prepare documents for Customs.
• Register and close shipment files in ERP and TMS.
• Ensure compliance with trade regulations and customer requirements.
• Monitor KPIs and SLAs; seek process improvements.
• Prioritize tasks and manage deadlines in a dynamic environment.

Skills

Logistics experience

Freight forwarding

Administrative skills

Attention to detail

Dutch language

English language

Independent worker

Education

MBO+/HBO level in Logistics or related

Tools

ERP systems

TMS systems

Job description

CEVALogistics

Contract Logistics

Permanent contract

Full Time

YOUR ROLE

Are you a logistics professional who thrives in an international transportation environment and enjoys ensuring accurate export processing? For our site, we are looking for a Shipping Agent / Export Agent who will be responsible for the operational and administrative handling of air, road, and ocean freight shipments.

In this versatile role, you will ensure that export shipments are processed accurately, on time, and in compliance with applicable regulations and procedures. You will maintain daily contact with customers, carriers, freight forwarders, and internal stakeholders. Together with your colleagues, you will also fulfill an important front-office function and serve as the first point of contact for drivers, visitors, and contractors.

You will work closely with various departments, including Customs, and report directly to the Operations Supervisor.

WHAT ARE YOU GOING TO DO?

• Process and administratively handle air freight, road transport, and ocean freight shipments.
• Prepare, review, and manage export documentation, including Air Waybills, manifests, CMR documents, and other transport documents.
• Act as the first point of contact for drivers, visitors, and contractors.
• Maintain daily communication with customers, carriers, freight forwarders, and internal departments.
• Monitor shipments and proactively follow up on delays, deviations, and escalations.
• Prepare documents and data for the Customs department.
• Accurately register and close shipment files in ERP and TMS systems.
• Ensure compliance with international trade regulations, internal procedures, and customer requirements.
• Monitor KPIs and SLAs while contributing to excellent service performance.
• Identify bottlenecks and initiate process improvement opportunities.
• Independently prioritize tasks and manage deadlines in a dynamic logistics environment.

WHY IS THIS ROLE FOR YOU?

We are looking for an accurate, proactive, and customer-focused professional who can maintain oversight in a fast-paced environment.

You recognize yourself in the following profile:

• MBO+/HBO working and thinking level, preferably in Logistics, Supply Chain, or Transportation.
• Experience in logistics, freight forwarding, export administration, or transportation is an advantage.
• Good command of both Dutch and English, written and spoken.
• Strong administrative skills with a high sense of responsibility.
• Able to work independently while also being a true team player.
• Stress-resistant and capable of managing multiple priorities simultaneously.
• Proactive mindset with a natural drive to continuously improve processes.
• Strong attention to detail and quality, particularly when handling export documentation.
• Experience with ERP and/or TMS systems is preferred.
• Flexible and willing to participate in a weekend standby rotation in the future (approximately once every 4 to 5 weeks).

WHAT DO WE OFFER?

• A challenging position within an international and fast-growing logistics organization.
• A gross monthly salary between €2,820 and €3,050, depending on knowledge and experience.
• 30 vacation days and 8% holiday allowance.
• Travel allowance and an attractive pension scheme.
• A high level of responsibility and plenty of room for initiative.
• A collaborative and enthusiastic team with short communication lines.
• Opportunities for personal development and career growth within CEVA Logistics.
• The chance to contribute to innovative logistics solutions for leading global customers.

Information at a Glance

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and thechance to make a meaningful impact. Thisis more than a job. It's a journey on which you rise.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.