Shift Leader - Flexible Hours, Team Growth & Bonuses

Five Guys International; Utrecht; Hybrid; EUR 38,000 - 46,000; Full time

Benefits offered by this job

Flexible schedules

Bi-Weekly Secret Shopper Bonuses

Job summary

Five Guys International is seeking a Shift Leader in Utrecht, Netherlands. You will lead shifts, motivate crew members, and ensure exceptional guest experiences with a focus on service quality and food safety. Training is provided to grow with the internationally recognised brand.

The role requires 18+ and flexible availability, including evenings and weekends, with Dutch and/or English on offer. We offer a 12-month contract with long-term prospects and competitive hourly pay of €20.85 gross per

Qualifications

• 18 years or older.
• Hospitality, retail or customer service experience preferred.
• Dutch and/or English speaking.
• BHV certificate or willingness to obtain one.

Responsibilities

• Lead and motivate the team during your shift.
• Coach and train Crew Members to maintain service standards.
• Ensure excellent customer service and food quality.
• Manage workflows, breaks and shift handovers.
• Maintain food safety and health & safety standards.
• Step in for management when required.

Skills

Leadership

Customer service

Communication

Team motivation

Flexibility

Dutch language

English language

Job description

Five Guys International is seeking a Shift Leader in Utrecht, Netherlands. You will lead shifts, motivate crew members, and ensure exceptional guest experiences with a focus on service quality and food safety. Training is provided to grow with the internationally recognised brand.

The role requires 18+ and flexible availability, including evenings and weekends, with Dutch and/or English on offer. We offer a 12-month contract with long-term prospects and competitive hourly pay of €20.85 gross per