Services Planner

Canon Nederland; Netherlands; On-site; EUR 33,000 - 45,000; Full time

Benefits offered by this job

Levens- en arbeidsongeschiktheidsverzekeringen

Flexibele werkopties

Ondersteuning voor chronische aandoeningen

Leermogelijkheden via Coursera

Job summary

Canon Nederland zoekt een Senior Assistant I voor het Service Planning team. Je speelt een sleutelrol in het coördineren van service-operaties en het optimaliseren van middelen, waarbij je zorgt dat ons team altijd succesvol is.

Je verantwoordelijkheden omvatten het analyseren van projecten, plannen van diensten, onderhouden van nauwkeurige gegevens in CRM en het verbeteren van de servicekwaliteit. We zoeken iemand met sterke organisatorische vaardigheden en een klantgerichte aanpak.

Sluit je aan bij ons team en maak impact door klanttevredenheid en operationele efficiëntie te bevorderen.

Qualifications

• Sterke organisatorische vaardigheden met oog voor detail.
• Proactieve probleemoplossingsmentaliteit.
• Zelfstandig kunnen werken met het juiste beoordelingsvermogen.
• Klantgerichte aanpak met prioriteit voor tevredenheid.

Responsibilities

• Projectvereisten analyseren en gekwalificeerde middelen toewijzen.
• Diensten plannen voor naadloze uitvoering ter plaatse.
• Accurate gegevens in CRM onderhouden ter ondersteuning van planning.
• Serviceprestaties bijhouden en processen stroomlijnen.

Skills

Project Scheduling

Safety Management

Adaptability

Communication

Customer Relationship Management

Resource Allocation

Collaboration

Documentation

Job description

Functie beschrijving

Join our Service Planning team as a Senior Assistant I and play a key role in delivering outstanding customer experiences. You'll coordinate service operations at customer sites, optimize resources, and ensure our field teams are set up for success every time.

What will you do?

• Analyze project requirements and allocate qualified resources to match scope and customer needs
• Schedule services to ensure parts, tools, and instructions are ready for seamless on-site execution
• Maintain accurate data in CRM and business systems to support efficient job scheduling and delivery
• Track service performance and collaborate with teams to streamline processes and improve quality

Functie eisen

What are the key skills we are looking for?

• Project Scheduling— intermediate level; coordinating timelines and resources to meet customer delivery commitments
• Safety Management— intermediate level; ensuring compliance with safety requirements across service operations
• Adaptability— developing level; adjusting plans quickly when priorities or site conditions change
• Communication— developing level; sharing updates clearly with field teams and internal stakeholders
• Customer Relationship Management— developing level; maintaining accurate customer data to support service delivery
• Resource Allocation— developing level; matching workforce skills to project requirements efficiently
• Collaboration— developing level; working across teams to ensure timely and coordinated service execution
• Documentation— developing level; recording service details to maintain quality and compliance standards

What qualifications will make you successful?

• Strong organizational skills with attention to detail and follow-through
• Proactive problem-solving mindset when facing operational challenges
• Comfortable working independently while knowing when to elevate
• Customer-focused approach that prioritizes satisfaction and delivery excellence

Wij bieden

What's in it for me?

• Direct impact on customer satisfaction and operational efficiency
• Collaborative environment where your coordination skills drive team success
• Opportunities to develop expertise in service operations and resource management
• Supportive team that values your contributions and invests in your growth

Overige opmerkingen

Bring your organizational talent to a team that's ready to welcome you — apply now!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: life and disability insurances, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life’s challenges.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation, and initiatives that support youth education.

Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

Het bedrijf

Wij zijn uw partner voor energietechnologie We elektrificeren, automatiseren en digitaliseren alle sectoren, bedrijven en woningen om efficiëntie en duurzaamheid voor iedereen te stimuleren.

Als pioniers van energie en technologie Wij zijn de leider in het samenbrengen van elektrificatie, automatisering en digitale intelligentie in wat wij energietechnologie noemen.

We gebruiken de volledige waarde van energie en hulpbronnen We ontwerpen de technologie die de energietransitie mogelijk maakt, zodat gebouwen, datacenters, fabrieken, installaties, infrastructuur en netwerken kunnen werken als open software-gedefinieerde systemen die de complexiteit vereenvoudigen en slimmere, duurzamere activiteiten in elke sector mogelijk maken.

Wij zijn een impactbedrijf Als impacbedrijf geloven we dat de prestaties en het doel hand in hand gaan. Met een inclusieve cultuur als onze kern, stellen we iedereen in staat om een rol te spelen bij het bouwen aan een duurzamere en veerkrachtigere toekomst.

Bouwen aan een duurzamere en veerkrachtigere toekomst