ServiceNow Developer (AI & Platform Delivery) 10832240

Itproposal; Amsterdam; On-site; EUR 85,000 - 120,000; Full time

Job summary

Itproposal is seeking a skilled ServiceNow Developer to join a high-performance pod in Amsterdam. You will drive configuration tasks, deliver AI-driven features, and collaborate with architects and senior consultants to meet delivery goals.

The role emphasizes hands-on platform customization using JavaScript and GlideScript, CMDB modeling, and designing workflows with Flow Designer. Strong independence and clear communication are required.

Qualifications

• 6–8 years of ServiceNow delivery experience.
• Hands-on configuration capabilities and workflow design.
• Experience supporting architects and senior consultants.
• Proficient in JavaScript and GlideScript development.
• Familiar with Now Assist and AI-enabled flow design.

Responsibilities

• Execute build and configuration tasks aligned with architecture.
• Deliver AI-driven features using Now Assist and Agentic AI flows.
• Configure and customize the ServiceNow platform with JavaScript.
• Set up CMDB foundations, population, and data modeling.
• Design workflows and integrations using Flow Designer.
• Perform test execution and triage defects.
• Provide written updates, risks, and progress reports.
• Work independently following PACE delivery playbooks.

Skills

Platform configuration

GlideScript

CMDB modeling

Flow Designer

Now Assist

Agentic AI flow design

Business rule design

Testing & defect triage

Enterprise delivery support

Education

CSA

CIS x2

CAD (in progress)

Job description

ServiceNow Developer (AI & Platform Delivery)

Requirement ID: 10832240Location: Amsterdam, NetherlandsStart Date: 01 Oct 2026Duration: 4 MonthsStatus: OpenExperience Level: 6–8 Years

Role Overview

We are seeking a skilled ServiceNow Developer to serve as a core delivery resource within a high‑performance pod. The ideal candidate has strong hands‑on configuration capabilities, solid AI feature delivery experience, and the ability to execute build tasks under the guidance of architects and senior technical consultants.

Key Responsibilities

• Execute build and configuration tasks aligned with architectural direction.
• Deliver AI-driven features using Now Assist and Agentic AI flow design.
• Configure and customize the ServiceNow platform using JavaScript and GlideScript.
• Set up and model CMDB foundations, including population and data structuring.
• Design workflows and integrations using Flow Designer.
• Perform test execution, defect triage, and resolution.
• Produce clear written updates, progress reports, and risk flags for project leadership.
• Work independently following PACE playbooks and delivery standards.

Technical Skills & Expertise

• Platform configuration & customization (JS, GlideScript)
• CMDB foundation setup, population, and data modeling
• Flow Designer for custom workflows & integrations
• Now Assist skills and Agentic AI flow design
• Business rule design & process analysis
• Test execution, defect triage & resolution

Behavioural Competencies

• Independent execution aligned to PACE delivery playbooks
• Clear and structured written communication
• Proactive risk identification and escalation
• Strong collaboration within cross-functional delivery pods

Certifications (Preferred / In Progress)

• CSA – Certified System Administrator
• CIS x2 – Certified Implementation Specialist
• CAD – Certified Application Developer (in progress)

Experience

• 6–8 years of ServiceNow delivery experience
• Proven capability in platform configuration and workflow design
• Experience supporting architects and senior technical consultants in enterprise delivery environments

Work Location

Amsterdam, Netherlands (TNDL – Amsterdam)

Contract Details

• Start Date: 01 October 2026
• Duration: 4 months
• Engagement: Full-time contract