Role Name: ServiceNow IRM / GRC / SecOps Principal Solution Architect
Location: Amsterdam,Netherlands
Experience: 14+ Years
ServiceNow Experience: 8+ Years
We are looking for a strategic and hands-on ServiceNow Architect / Practice Lead to lead enterprise-wide Risk, Compliance, Security, Third-Party Risk and Operational Resilience transformations.
Key Responsibilities
- Lead end-to-end architecture, design and implementation across ServiceNow IRM/GRC, TPRM, BCM, Operational Resilience and SecOps.
- Define target operating models, transformation roadmaps, governance standards and scalable integration patterns.
- Translate business, regulatory, risk, audit and security requirements into functional and technical solutions.
- Architect Enterprise & Operational Risk, Policy & Compliance, Audit, Regulatory Change, Issues, Exceptions, KRIs, Continuous Control Monitoring and Automated Control Testing.
- Design TPRM solutions covering onboarding, due diligence, risk tiering, SIG/SIG Lite, scoring, remediation and continuous monitoring.
- Lead BCM & Operational Resilience covering BIA, critical services, dependency mapping, RTO/RPO, recovery planning, crisis management and scenario testing.
- Architect SecOps capabilities including Security Incident Response, Vulnerability Response, Threat Intelligence and security exceptions.
- Design integrations using IntegrationHub, APIs, MID Server, CMDB, IAM, SIEM, vulnerability scanners, ERP and procurement platforms.
- Conduct executive workshops, architecture reviews, solution demonstrations and governance forums.
- Engage with CIO, CISO, CRO, Risk, Compliance, Audit and Security stakeholders as a trusted advisor.
- Govern global delivery teams, solution quality, release/upgrade strategy and post-production stabilization.
- Mentor architects, consultants, developers and business analysts.
- Support RFP/RFI, proposals, estimations, client presentations, GTM offerings and practice growth.
Required Qualifications
- 14+ years in technology risk, GRC, compliance, audit, cybersecurity, security operations or related consulting.
- 8+ years of hands-on ServiceNow IRM/GRC architecture and implementation experience.
- Strong experience with enterprise-scale, multi-module ServiceNow transformation programs.
- Deep expertise across IRM/GRC, TPRM, BCM, Operational Resilience and SecOps.
- Strong understanding of risk taxonomy, control frameworks, assessments, scoring, workflows, reporting and integrations.
- Experience leading global onshore/offshore teams and complex transformation engagements.
- Strong architecture governance and senior stakeholder management experience.
- Excellent consulting, communication, presentation, analytical and leadership skills.
Preferred Certifications
ServiceNow: CTA, CMA, CAA, CIS-IRM, CIS-TPRM, CSA, CAD
Framework & Regulatory Knowledge
Experience with NIST, ISO 27001, ISO 22301, COBIT, COSO, SOX, PCI DSS, GDPR, DORA, NIS2, FFIEC and relevant industry risk, compliance, security and resilience requirements.