Service Engineering specialist L2–L5

NTT Limited; Netherlands; On-site; EUR 70,000 - 110,000; Full time

Job summary

NTT DATA in the Netherlands is seeking a service engineer, specialist or architect to advance engineering capabilities behind managed infrastructure and cloud services. This role merges architecture, engineering and operations to deliver standardized, automated, measurable production-ready services.

You will drive the development of standards, translate requirements into deployable solutions, and build deployment automation while ensuring security, resilience, and operational readiness across

Responsibilities

• Develop and maintain reusable service-engineering standards and patterns.
• Translate architecture and service requirements into deployable engineering solutions.
• Build automation for deployment, configuration, monitoring and operational support.
• Support the transition of new and changed services into production.
• Define technical monitoring, alerting, logging and support requirements.
• Ensure that services include appropriate resilience, security and recovery capabilities.
• Work with operations teams to eliminate recurring incidents and manual effort.
• Maintain technical documentation, service models and engineering artefacts.
• Support proof-of-concept, testing and validation activities.
• Contribute to continuous integration and delivery practices.
• At L4, lead engineering workstreams and complex service-development initiatives.
• At L5, define service-engineering architecture, strategy and technical roadmaps.

Skills

Infra & platform engineering

Automation & orchestration

Infrastructure as code

CI/CD

Monitoring & observability

Cloud technologies

Security by design

Disaster recovery

Operational readiness

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA

The service engineer, specialist or architect develops and improves the engineering capabilities behind managed infrastructure and cloud services.

The role connects architecture, engineering and operations to ensure services are standardised, automated, measurable and ready for production use.

Key responsibilities

• Develop and maintain reusable service-engineering standards and patterns.
• Translate architecture and service requirements into deployable engineering solutions.
• Build automation for deployment, configuration, monitoring and operational support.
• Support the transition of new and changed services into production.
• Define technical monitoring, alerting, logging and support requirements.
• Ensure that services include appropriate resilience, security and recovery capabilities.
• Work with operations teams to eliminate recurring incidents and manual effort.
• Maintain technical documentation, service models and engineering artefacts.
• Support proof-of-concept, testing and validation activities.
• Contribute to continuous integration and delivery practices.
• At L4, lead engineering workstreams and complex service-development initiatives.
• At L5, define service-engineering architecture, strategy and technical roadmaps.

Technical knowledge

• Infrastructure and platform engineering.
• Automation and orchestration.
• Infrastructure as code.
• CI/CD.
• Monitoring, observability and event management.
• Cloud and data-centre technologies.
• Security-by-design.
• Resilience and disaster recovery.
• Operational-readiness and service-transition methods.

Relevant certifications

• Relevant Microsoft Azure, AWS, Google Cloud or Oracle Cloud certification.
• Terraform certification.
• DevOps or platform-engineering certification.
• ITIL.
• TOGAF for architecture-oriented positions.

Workplace type:

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Your career here is about believing in yourself and taking on great opportunities and new challenges. It's about growing your skills and expertise in your current role and preparing yourself for the future. That's why we encourage you to take every opportunity to grow your career within our great global team.