Service Engineer Medical Devices

360Pharma; Netherlands; On-site; EUR 42,000 - 62,000; Full time

Job summary

360Pharma is seeking a hands-on Electromechanical Technician to test, service, and repair complex medical devices that integrate electronics, mechanics, and robotics.

You will perform bench diagnostics, follow defined procedures, document results in Salesforce, and ensure GMP-compliant maintenance in a structured, fast-paced environment.

Fluency in English is required; Dutch is a plus. This role emphasizes precision, collaboration, and adherence to safety and quality standards.

Qualifications

• Hands-on electromechanical background or related technical training.
• Experience with bench diagnostics and repair of electro-mechanical systems.
• Ability to read wiring diagrams, schematics, and mechanical drawings.
• Strong attention to detail and reliability following standardized work.
• Proficient in English; Dutch is a plus.
• Experience with Salesforce and MS Office is advantageous.

Responsibilities

• Perform pre- and post-repair tests using procedures, fixtures and test equipment.
• Troubleshoot electronic, mechanical, and robotic system issues to module level; identify root cause and implement corrective actions.
• Disassemble and assemble devices with precision, following torque specifications, ESD and safety protocols, and workmanship standards.
• Accurately document findings, test results, parts usage, and device history in Salesforce and relevant quality/maintenance systems.
• Manage spare parts: request, track, and reconcile inventory used during repair and preventive maintenance. Adhere to GDP, EHS/ESD requirements, and applicable quality system procedures.

Skills

Bench diagnostics

Root-cause analysis

Reading schematics

Attention to detail

English proficiency

Communication

Tools

Salesforce

MS Office

Job description

We're seeking a hands-on Electromechanical Technician to test, service, and repair complex medical devices that integrate electronics, mechanics, and robotic subsystems. If you enjoy bench diagnostics, precision assembly, and collaborative problem-solving in a structured, fast-paced environment, this role is for you.

Purpose: In this role, you're the link between technology and patient safety. You'll ensure devices used in hospitals and clinics worldwide perform reliably and consistently. You'll work in a structured yet dynamic setting where quality, precision, and teamwork are paramount. Flexible start times: begin your day between 07:30 and 08:30 - whichever suits you best.

As a Medical Device Technician, you will:

• Perform pre- and post-repair tests on medical devices using defined procedures, fixtures, and test equipment.
• Troubleshoot electronic, mechanical, and robotic system issues to module level; identify root cause and implement corrective actions.
• Disassemble and assemble devices with precision, following torque specifications, ESD and safety protocols, and workmanship standards.
• Accurately document findings, test results, parts usage, and device history in Salesforce and relevant quality/maintenance systems.
• Manage spare parts: request, track, and reconcile inventory used during repair and preventive maintenance.Adhere to Good Documentation Practices (GDP), EHS/ESD requirements, and applicable quality system procedures

Qualifications/Requirements:

• Technical background (e.g., electromechanics, mechanical/electrical engineering, mechatronics, or technician/apprenticeship).
• Experience with bench diagnostics and repair of electro-mechanical systems.
• Ability to read wiring diagrams, schematics, and mechanical drawings.
• Strong attention to detail, ownership mindset, and reliability in following standardized work.
• Effective communicator; collaborative and comfortable in a structured, fast-paced setting.
• Proficiency in English (written and verbal). Dutch is a plus.
• Experience with Salesforce and MS Office (Excel, Word, Outlook) is an advantage.

Preferred Skills:

• Agile Manufacturing
• Analytical Reasoning
• Detail-Oriented
• Equipment Maintenance
• Good Manufacturing Practices (GMP)
• Issue Escalation
• Manufacturing Equipment
• Plant Operations
• Predictive Maintenance
• Problem Management
• Process Oriented
• Product Installation
• Professional Ethics
• Repair Management
• Time Management
• Troubleshooting